LiveCareer-Resume

delie supervisor resume example with 15 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Kirbyville High School Kirbyville, TX Expected in 05/1997 ā€“ ā€“ High School Diploma : - GPA :
Angelina College Jasper Center Jasper, TX Expected in ā€“ ā€“ : Phlebotomy - GPA :
University of Phoenix Online , Expected in ā€“ ā€“ : Buisness - GPA :
Lamar University Beaumont, TX Expected in ā€“ ā€“ : Cna - GPA :
Vista Academy Beaumont, TX Expected in 11/2013 ā€“ ā€“ State Licences. / Certificate Program : Lmt - GPA :
Experience
Hyatt - Delie Supervisor
Greensboro, NC, 02/2016 - 12/2019
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Delivered hot fresh to customer locations.
  • Improved customer satisfaction by following food guidelines on holding times and temp
  • Created agendas
  • Recognized by management for providing exceptional customer service.
  • Handled all delegated tasks,
  • Maintained updated food service knowledge through company training and state licence
  • Achieved cost-savings by developing functional solutions to waste management problems.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Unloaded merchandise, which included [Product] and [Product] from delivery trucks quickly and efficiently.
  • Trained team of 19s in using fryer and oven.
  • Attended company safety meetings and implemented new measures, which resulted in [Number]% decrease in warehouse accidents.
  • Used RF scanner to pick items from bins and complete orders.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Identified unsafe materials such as [Type] and [Type] within packages and notified proper personnel.
  • Stacked, organized and palletized packages for efficient storage and movement.
  • Placed products on conveyors for final wrapping and shipment.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
  • Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget and local labor laws.
  • Sourced vendors and negotiated agreements to cut supply costs without affecting quality.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Safe Way Pest And Termite Control - Office Assistant Lead Worker
City, STATE, 12/2004 - 04/2016
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Prepared presentations and proposals, assisted in bookkeeping and produced budget reports.
  • Mitigated risk, accurately managing daily employee benefits programs.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Maintained positive working relationship with fellow staff and management.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Maintained business records by updating customer information.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Served as central point of contact for all outside vendors needing to gain access to building.
  • Dispersed incoming mail to correct recipients throughout office.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Answered approximately [Number] phone calls daily and pleasantly welcomed visitors to office.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Routed agreements, contracts and invoices through signature process.
  • Received and screened high volume of internal and external communications.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Jasper Country Club - Head Bartender
City, STATE, 01/2006 - 08/2008
  • Created signature cocktails to complement seasonal menu changes and drive bar revenue.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Delivered drink service at busy restaurant and served over [Number] guests nightly.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Promoted events and menu specials on Twitter and Facebook, increasing brand awareness and patron engagement.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Hired and trained staff to provide every customer outstanding service while strictly adhering to inventory controls.
  • Inventoried stock every [Timeframe] to identify loss points and maintain accurate records.
  • Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.

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Resume Overview

School Attended

  • Kirbyville High School
  • Angelina College Jasper Center
  • University of Phoenix Online
  • Lamar University
  • Vista Academy

Job Titles Held:

  • Delie Supervisor
  • Office Assistant Lead Worker
  • Head Bartender

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • State Licences. / Certificate Program

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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