Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and loyal. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking. Helpful server with prompt nature and willingness to work flexible schedule. Dedicated to top-quality service while maintaining efficiency and compliance with safe food-handling practices.
Skills
Equipment safety
Cleanliness and sanitation
Proper food handling
Accurate money handling
Food preparations
Customer-focused
Upselling techniques
Adaptability
Quick learner
Food tray carrying
Strong communication skills
Kitchen staff coordination
Customer service oriented
Order accuracy
Safe food handling
Dining area cleanliness
Tableside service
Problem-solving
Outgoing and energetic
Cash handling expert
Strong work ethic
Work History
10/2019 to Current
Deli WorkerYotel – Boston, MA,
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Calculated total items needed to assemble party trays and placed orders for inventory.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Greeted customers at deli counter to fulfill requests and answer questions.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
05/2017 to 07/2018
ServerTin Roof Bistro – Manhattan Beach, CA,
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
04/2013 to 02/2016
Line CookYotel – Washington, DC,
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Distributed food to team members with efficiency in high-volume environment.
Grilled meats and seafood to customer specifications.
04/2013 to 02/2016
ServerApplebees – City, STATE,
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
Kept register accurate through correct billing, payment processing and cash management practices.
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