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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and loyal. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking. Helpful server with prompt nature and willingness to work flexible schedule. Dedicated to top-quality service while maintaining efficiency and compliance with safe food-handling practices.

Skills
  • Equipment safety
  • Cleanliness and sanitation
  • Proper food handling
  • Accurate money handling
  • Food preparations
  • Customer-focused
  • Upselling techniques
  • Adaptability
  • Quick learner
  • Food tray carrying
  • Strong communication skills
  • Kitchen staff coordination
  • Customer service oriented
  • Order accuracy
  • Safe food handling
  • Dining area cleanliness
  • Tableside service
  • Problem-solving
  • Outgoing and energetic
  • Cash handling expert
  • Strong work ethic
Work History
10/2019 to Current
Deli Worker Yotel Boston, MA,
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
05/2017 to 07/2018
Server Tin Roof Bistro Manhattan Beach, CA,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.
04/2013 to 02/2016
Line Cook Yotel Washington, DC,
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Distributed food to team members with efficiency in high-volume environment.
  • Grilled meats and seafood to customer specifications.
04/2013 to 02/2016
Server Applebees City, STATE,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
Education
Expected in 06/2012
GED:
Yonkers High School - Yonkers, NY
GPA:

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Resume Overview

School Attended

  • Yonkers High School

Job Titles Held:

  • Deli Worker
  • Server
  • Line Cook
  • Server

Degrees

  • GED

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