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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

ExperiencedSupervisor with over4 years of experience in customer service Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Skills
  • Safety and compliance
  • Operational improvement
  • Regulatory Compliance
  • Business operations
  • Problem resolution
  • First Aid/CPR
  • Supervision
  • Team management
  • Communications
  • Customer service
  • Organization
Work History
04/2016 to 06/2020 Deli Supervisor Lunds Byerly's | Lake Mills, IA,
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Oversaw daily route covering my Department and crew of 10 people.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Kept detailed records of sales, payments and completed or in-progress deliverie
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Inspected load security and checked for any damages.
  • Placed orders. prep. Employee evaluations etc.
  • Performed all Supervisory responsibilities.
  • ( Reason for leaving ) Permanently laidoff due to Covid 19
10/2013 to 04/2016 Teacher Department Of Health And Human Services | Woodlawn, MD,
  • Partnered with teachers to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Organized classroom materials to prepare for daily instruction and activities.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Oversaw groups of up to 12 students at school and off-site locations, maintaining optimal safety and security.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Oversaw students in classroom and common areas to monitor, enforce rules.
  • Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
  • Documented student progress and communicated with parents to keep informed.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.

01/1999 to 10/2013 Lead Teacher/Assistant Program Director American Golf Corporation | Mission Viejo, CA,
  • Organized rooms in line with current educational thinking to maximize educational opportunities.
  • Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Motivated teaching staff to continually improve strategies and maximize student learning.
  • Established guidelines for teacher performance, lesson planning and compliance with established procedures.
  • Administered assessments for each child and tracked results.
  • Completed documentation on individual children and teachers for recordkeeping.
  • Observed and recorded teacher methods to suggest improvements and increase student interest.
  • (Reason for leaving ) Center closed.
06/1993 to 01/1999 Snack Bar Supervisor Hadley Fruit Orchard | City, STATE,
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Processed payments and counted change to complete transactions.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
Education
Expected in High School Diploma | San Bernardino Valley College, San Bernardino, CA GPA:
  • [Subject] Child Development
Expected in | Child Development Mt. San Jacinto College, San Jacinto, CA, GPA:

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Resume Overview

School Attended

  • San Bernardino Valley College
  • Mt. San Jacinto College

Job Titles Held:

  • Deli Supervisor
  • Teacher
  • Lead Teacher/Assistant Program Director
  • Snack Bar Supervisor

Degrees

  • High School Diploma

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