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deli supervisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Trustworthy Retail Merchandiser with solid experience in customer service and staff supervision. Reputation for displaying professionalism and high levels of integrity. Dedicated to motivating higher sales through incentives and positive reinforcement. In-depth knowledge of retail software.

Experienced Retail Manager offering proven history of success in retail store management. Well-versed in all areas of operations, including promotional planning, financial administration and inventory management. Organized and analytical problem-solver skilled in resolving challenges to meet business demands.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Detail-oriented Retail Merchandiser with 38 years of Retail experience. Expert in Retail industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in Human Resource Policies and committed to punctuality.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Skills
  • Managing Cash Register
  • Training and Development
  • Managing Operations and Efficiency
  • Staff Hiring and Retention
  • Scheduling and Coordinating
  • Verbal and Written Communication
  • Employee Coaching and Motivation
  • Customer Service
  • Coaching and Mentoring
  • Retail Management
  • Work Assignments
  • Directing Team Members
  • POS Inventory System Operation
  • Identifying Sales Trends
  • Inventory and Supply Management
  • End Cap Placement
  • Employee Relationships
  • Daily Task Assistance
  • Guest Satisfaction
Work History
Deli Supervisor, 05/2013 to 03/2020
Lunds Byerly'sWoodbury, MN,
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Inventoried food products and associated materials on a daily basis.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Department Manager, 05/2002 to 06/2010
Department Of The TreasuryBloomington, MN,
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
Store Manager, 09/1994 to 06/2002
Ppg Industries, Inc.Indianapolis, IN,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
Education
Diploma: , Expected in 06/1980 to Ceres High School - Ceres, CA
GPA:

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Resume Overview

School Attended

  • Ceres High School

Job Titles Held:

  • Deli Supervisor
  • Department Manager
  • Store Manager

Degrees

  • Diploma

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