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Deli Manager Trainee Resume Example

Resume Score: 90%

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DELI MANAGER TRAINEE
Summary

Versatile manager trained in culinary, grocery and office management who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of customer service and restaurant day to day operations and an unsurpassed work ethic. I would like to secure a position in a well branded company that shows integrity and honesty to their employees as well as deliver an incredible sense of customer service to each and every client.

Highlights

Office equipment: Copy/fax/phones/scanner/blueprint printers/Typing 45wpm/Phone etiquette/Customer service relations


Handyman skills: plumbing, electrical, drywall, landscaping


Computers: Microsoft Windows/Word/Publisher/Excel/PowerPoint


Customer service skills ranked in the top five companies in America: Trader Joes and Teds Montana Grill.Manual pallet jack operation

Compactor operation

Manual dexterity

Meeting deadlines

Organizational skills

Interpersonal skills

Time management

Excellent customer service

Accurate cash handling

Extensive Wine, cheese, fish, produce, meat and deli meat knowledge.



  • Floor display design
  • Employee mentoring
  • Produce knowledge
  • Prior store management responsibilities
  • Natural foods specialist
  • Trained in food safety guidelines
  • Skilled baker
  • Culinary arts background
  • Verbal communication
  • Nutritional knowledge
  • Computer proficiency
  • Safety standards training
  • Courteous and professional demeanor
  • Effective multi-tasker
  • Flexible and adaptable
Accomplishments

Implemented a new product inventory tracking system which reduced monthly food costs by 33%. Recognized by peers and management for going above and beyond normal job functions.Reorganized grocery store merchandise and displays, increasing output by 45%. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.Executed daily production lists and goals. Trained kitchen staff on proper use of equipment, food handling and portion sizing. Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down. Adjusted monthly menus to maximize use of seasonal local ingredients and delicacies.

Experience
03/2013 to 01/2014
Deli Manager TraineePublix Grocery - Snellville, GA

Delegated tasks to team members to optimize productivity.Handled products and equipment in accordance with safety and sanitation guidelines.Fulfilled special order requests, including special occasion cakes and party platters.Handled resets according to schedule, including deleted and new merchandise.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Suggested additional items and offered samples of weekly promotional items to increase store sales.Praised by management for being a fast and efficient worker, requiring little supervision.Sliced, served and packaged specialty meats, salads and cheeses.Served shoppers in a prompt, courteous and friendly manner.Stocked meat cases.Broke down heavy pallet loads of cases, boxes and bags.Arranged and stocked department displays.Gave every customer immediate and undivided attention.Offered product recommendations when appropriate.Complied with health and sanitation practices and procedures.Stocked, priced, front-faced and rotated merchandise.

08/2012 to 03/2013
Sous ChefURBAN PL8 - Snellville, GA
  • Managed kitchen operations for high grossing, fast-paced Paleo restaurant. Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items. Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating techniques.Managed preparation and presentation of the desserts for all catered events.Managed food and produce receiving process with 100% accuracy.Developed popular daily specials with personally sourced ingredients for broiler and saute stations.Ensured minimal product shrink and coordinated secondary usage of productExecuted various kitchen stations and assisted with, meat, fish, saute or pantrySupervised and coordinated activities of cooks and workers engaged in food preparationMonitored food distribution, ensured meals were delivered to the correct recipients and that guidelines for special diets were followed.Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
  • Michelle Lefabure (GM) 678-760-7427.
08/2010 to 11/2012
Executive Chef/OwnerNawlin's Restaurant - Snellville, GA
  • Scheduled and directed staff in daily work assignments to maximize productivity.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Ensured proper cleanliness was maintained in all areas of the bar and front of house.Optimized profits by controlling food, beverage and labor costs on a daily basis.Built sales forecasts and schedules to reflected desired productivity targets.Initiated negotiations regarding vendor contracts and kept updated records of contracts.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Carefully prepared weekly payroll to keep up with projected revenue for the week.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
04/2007 to 03/2010
ManagerTrader Joe's - Atlanta, GA

Interviewed, hired and trained new team members.Delegated tasks to team members to optimize productivity.Supervised 20 employees per shift.Handled products and equipment in accordance with safety and sanitation guidelines.Directed and managed all functions of the dairy, frozen, produce and bakery departments.Conducted price checks for cashiers and service clerks.Handled resets according to schedule, including deleted and new merchandise.Ordered and shelved weekly sale items for customers.Built attractive holiday and seasonal displays for merchandising program.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Checked out customers and bagged items quickly.Safely operated manual and electric pallet jacks.Suggested additional items and offered samples of weekly promotional items to increase store sales.Evaluated department conditions and operations to determine strengths and areas for improvement.Broke down heavy pallet loads of cases, boxes and bags.Provided performance feedback and coached employees with setting quarterly goals.Emphasized fast, friendly customer service.Gave every customer immediate and undivided attention.

10/2001 to 05/2003
Corrections OfficerNew Orleans Sheriff's Department - New Orleans, LA

Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.Assisted in restraining violent and unruly inmates.Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public.Safely transported inmates to and from work sites.Conducted internal security checks and distributed meals.

01/1992 to 01/1994
PhlebotomistEllis Hospital - Schenectady, New York
  • Verifies test requisitions by comparing information with nursing station log.
  • Obtain blood specimens by performing venipunctures and finger sticks.
  • Maintains specimen integrity by using aseptic technique.
  • Monitoring glucose levels by performing bedside tests and recording results.
Education
1991
Culinary/Travel TourismSullivan Community College - Loch Sheldrake, New York

Major in Travel and Tourism Minor in Culinary

Coursework in Business, Restaurant and Hotel Management

Basic Vocational Certificate: Culinary Management


1990
High School Diploma: BusinessLinton High School - Schenectady, New York
Skills

Customer service, computers, scanner, phones, fax, financial, Law Enforcement, Merchandising, Excel, PowerPoint, Publisher, Microsoft Windows, Word, Office equipment, plumbing, printers, Receiving, Shipping, recording, pallet jacks, fork lifts, meat slicers, all kitchen restaurant equipment, private investigator certification, CPR.

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Publix Grocery
  • URBAN PL8
  • Nawlin's Restaurant
  • Trader Joe's
  • New Orleans Sheriff's Department
  • Ellis Hospital

School Attended

  • Sullivan Community College
  • Linton High School

Job Titles Held:

  • Deli Manager Trainee
  • Sous Chef
  • Executive Chef/Owner
  • Manager
  • Corrections Officer
  • Phlebotomist

Degrees

  • Culinary/Travel Tourism
    High School Diploma : Business

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