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Deli Manager resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

A flexible and energetic manager seeks a role as a [Job Title]. Extensive restaurant and food service experience.Unwavering customer focus, more than 10 years of experience in management/ supervisory positions, self- driven leader with a passion for hospitality and customer service excellence, Offer blended skills in leadership and creativity. Thrive on learning new skills and aspire to advancing both personally and professionally. Feel comfortable starting at a management level or entry level and working my way to the top. Excel in a fast paced work environment and feel equal importance in building strong relationships with co-workers as well as with our cherished guests. CORE COMPETENCIES Leadership- The ability to take charge, delegate tasks, keeps a cool head under pressure and exudes a positive disposition. Possess well-honed interpersonal and communication skills to drive and achieve results. Provide support, training and guidance to develop individuals' sense of worth and lead them to advance in their own careers. The ability to teach as well as be taught, Customer Relations- Passionate about consumer/customer behaviors, controlling internal customer experience factors and surveying external influences that drive customer satisfaction with employees and company, Seek to continuously better myself as well as employee performance to consistently deliver superior customer service. Operations Management-Multitask and manage a wide range of operational skills. Gather and analyze customer trends in spending to strategize the best way to increase profit. Meet and greet daily challenges head on keeping business running smoothly and in an optimum cost effective manner. Employee Training- Ongoing employee education to foster and encourage individual's to take pride in their accomplishments, commit to service excellence and cement an understanding of their contributions to company results.

Highlights
  • Strong leader
  • Honed marketing skills
  • Supervisory skills
  • Stable work history
  • Operations management
  • Adaptable
  • Customer-oriented
  • Full service restaurant background
  • Staff development talent
  • Hiring and training
  • Proven sales record
Education
Dixie State College St George, UT Expected in High school diploma : Business/psych - GPA :

2 years at Dixie State College majoring in Psych and business


1 Semester at Salt Lake City community college- generalCourses in Hospitality and Restaurant ManagementCoursework in Business, Restaurant and Hotel ManagementCoursework in Sustainable Purchasing


I believe in leading by example. Treating others with respect and living with integrity. The opportunity to work hard is a blessing.


Thank You for your Consideration

Accomplishments

*ave efficiently facilitated achieving a higher gross, in the first year, at each venture ive had the great oppertunity to be a part of.

*Outsourced all produce for three Restaurants. Asisting in keeping our P/L low.

Experience
Basha's - Deli Manager
Morenci, AZ, 03/2013 - 09/2014
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Scheduled and directed staff in daily work assignments to maximize productivity.Efficiently resolved problems or concerns to the satisfaction of all involved parties.Continually monitored deliMinimized loss and misuse of equipment through proper restaurant supervision and staff training.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. and took appropriate action to ensure food quality and service standards were consistently met.
First Watch Restaurants - Assistant Manager
Brandon, FL, 10/2012 - 04/2013
  • Providing excellent customer service by answering questions and resolving inquiries and concerns in a positive and helpful manner, Assisting store manager in maintaining inventory, store appearance, completing store paperwork and ordering needs to ensure a clean well stocked store.
  • Assist in training and developing new team members, personally in charge of rolling out all new schematics from corporate.
  • Unloading truck and putting away freight while organizing new merchandise.
  • Cash register accuracy and deposits, Opening and closing store.

Developed and maintained exceptional customer service standards.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.

Bjc Healthcare - Residential Technician
Ballwin, MO, 01/2011 - 09/2012
  • Monitor, educate and assist residents in performance of activities of daily living accordance with goals and problem areas identified through individual treatment plan.
  • Maintain client and program records in accordance with applicable standards and regulations.
  • Carry out responsibilities pertaining to the efficient and therapeutic operation of the facility, including all events, activities and outings, utilizing safety management, emergency procedures and non-violent crisis intervention.
  • Assist and monitor client's administration of medications, take medication orders from prescriptions and enter medications in administration registry.
  • Assist with inventory and general maintenance of supplies, facilities and equipment.
  • Interact with clients in a confidential, therapeutic and responsible manner maintaining a high level of ethical conduct.
  • Manage crisis and emergency situations involving residents.
  • Maintain client program records as well as a daily log on client's demeanor.
Kroger - Fuel Center Manager
Chandler, AZ, 2008 - 2010
  • Complete overhaul of existing store, employees and product offered in store.
  • Investigating and out-sourcing to find the best retailer to accommodate the necessary changes and provide the best pricing.
  • Tracking existing product in store and replacing the items that weren't high grossing.
  • Implemented multiple marketing tactics, drawing's, fuel discounts, buy one get one offers as well as lunch and soda specials to bring in new customers and ensure the loyalty of existing.
  • Scheduling, fuel price changes, daily call on fuel cost and tracking fuel trends, Implemented a program for fuel discounts with all the tour busses/companies that travel through the area in summer.
  • The fuel center was able to pick up a massive profit I

Improved annual productivity by 60 percent in the first year after becoming managerCounseled and disciplined staff when necessary.

Stk Steakhouse - Restaurant Manager
Hoboken, NJ, 2003 - 2008
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Regularly updated computer systems with new pricing and daily food specials.Worked closely with the chef and cooks to determine menu plans for special events or occasions.Consistently obtained highest rating from the county health department.roubleshooting and fixing any issues that would arise, In charge of full catering events.
  • Worked in donations\data entry which entailed answering multiple phone lines, scheduling appointments, handled filing, covered the treasury roll in weekly meetings.
  • Possess excellent communication skills as well as phone etiquette.
  • Worked in retail management for a clothing store.
  • I am familiar with and comfortable with merchandising.
  • Enjoy assisting customers in obtaining their desired purchases.
  • Store planning and Design, Recruitment and training, Inventory management, focused on service and results.
  • Worked as a pharmacy technician, strictly maintained customer and patient confidentiality.
  • Verified patient data and billing information.
  • Received and noted prescriptions, preformed administrative tasks, managed drug data base and preformed cash register operations.
Skills

administrative, billing, Cash register, clerical, closing, excellent communication, , clients, excellent customer service, , data entry, data base, filing, drawing, Inventory management, inventory, leadership, marketing, meetings, merchandising, organizing, profit and loss, Recruitment, retail management, safety, sales, Scheduling, schematics, phone etiquette, , Troubleshooting

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Resume Overview

School Attended

  • Dixie State College

Job Titles Held:

  • Deli Manager
  • Assistant Manager
  • Residential Technician
  • Fuel Center Manager
  • Restaurant Manager

Degrees

  • High school diploma

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