Reliable Department Manager with customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales and reducing costs. in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Recruiting and interviewing
MS Office proficient
Retail inventory management
Visual merchandizing proficiency
deli managerSep 2013 to Current food city - Apache Junction, AZReplenished merchandise shelves with items from the stockroom. Stocked and rotated inventory regularly. Recommended, selected and helped locate merchandise based on customer needs and desires. Assisted customers in finding out-of-stock items. Accurately logged all daily shipping and receiving orders. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Compiled weekly monetary reports and records for store managers. Worked as a team member performing cashier duties, product assistance and cleaning.
cashier / waitress/bartenderNov 2011 to Sep 2013 tres banditas - Apache Junction, AZAccepted payment from customers and made change as necessary. Protected the business by confirming legal drinking age and discontinuing service to intoxicated guests. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Oversaw kitchen employee operations to ensure production levels and service standards were maintained Took orders from patrons for food or beverages Promptly served all food courses and alcoholic beverages to guests.
driver/ownerFeb 2010 to Nov 2011 we haul ur junk - Apache Junction, AZ
had a scraping business would go to peoples houses to clean up what scrap they did not want as well as clean.
the area that we took it from pick up junk cars.
Driver/OperatorSep 2008 to Dec 2010 santa barbara air bus - Goleta, CA
to pretrip bus air break test make sure bus was was safe for passengers loaded n unloaded luggage sold tickets.
Call Center RepresentativeMay 2007 to Oct 2008 bargain network - Goleta, CA
took incoming call n sold information.
Demonstrated mastery of customer service call script within specified timeframes. Provided accurate and appropriate information in response to customer inquiries.
bus driverMay 2006 to Mar 2007 colt transit - Lompoc, CA
drove city bus route picked up passenger and collected bus fare or tickets also did express line pick nup.
passengers when thy called for sevice.
Coach OperatorSep 2003 to May 2006 city of montebello - Montebello, CA
Responsibilities drove city bus lines pick up passenger collected bus fares buss passes n transfers wheel chair lifts pre trip bus air break test Skills Used air breaks wheel chair lift coustomer service specalist big lots.
customer service specialistOct 2001 to Mar 2003 big lots - La Mirada, CAOpened and closed the store, which included counting cash drawers and making bank deposits. Marked clearance products with updated price tags. Processed all sales transactions accurately and in a timely fashion. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Answered customers' questions and addressed problems and complaints in person and via phone.
driver / cashierAug 1997 to Mar 2000 mobile money - Pico Rivera, CA
drove to different companies too cash checks sold phone cards Provided professional and courteous service at all times.
Examined checks for identification and endorsement. Processed cash withdrawals. Balanced daily cash deposits and bank vault inventory with a zero error rate. Deposited third party checks, as well as monthly reserve transfers.
area mechindiserJun 1993 to Jun 1997 big lots - Pico Rivera, CAPrinted various labels and tags for all merchandise. Assisted in gathering and moving materials and equipment for the assigned displays. Managed the purchasing process for the entire department. Displayed the appropriate signage for products and sales promotions.
High School Diploma, business1982frontier - Whittier, CA, usamedial asst in medical asst bryman collage - Whittier, CA 2000 to 2001 business frontier high
certificate, medical asst2001bryman - whittier, ca, usa
Willing to relocate: Anywhere
Authorized to work in the US for any employer
center, call center, cashier, closing, inventory, 10-Key, Management, Active Learning, Coordination, Creative Problem Solving, Critical Thinking, Customer Service, Data Entry, Email, Filing, Internet Research, Scheduling, Telephone Skills, Time Management,Type 35 WPM, Typing, Writing, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization