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deli manager resume example with 18+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Deli manager with 10 years of experience overseeing staff and operations for Publix Supermakets. Versatile leader with skills in associates recruitment, leadership, and business planning . Quick-thinker with logical solutions to wide variety of issues in food service. In my 10 years of leadership I had 5 ADM promoted as well as 6 full timer associates to management .Well-versed in all areas of operating a strong deli department and adept at improving business operations by applying hardworking nature and leadership skills. Bringing 19 years of retail experience.

Skills
  • Inventory Control
  • Critical Thinking
  • Task Delegation
  • Promotional Planning
  • Team Direction
  • Team Collaboration
Experience
03/2012 to Current Deli Manager Safeway | Colville, WA,
  • Provides premier customer service, including greeting customers and answering their questions.
  • Promoting a team environment
  • Dealing with associate conflict head on and holding them accountable
  • Actively engage with training of ADM and deli contenders
  • Maintains Publix’s high standards for freshness and sanitation.
  • Sells products by providing customers with information needed to make product-related decisions.
  • Fills, maintains, and rotates products and displays.
  • Prepares special orders and party trays.
  • Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment.
  • Assists with other duties as assigned.
  • Covering for unplanned absences and vacations
  • Understanding and maintaining all department reports and procedures
  • Coordinating breaks and lunch schedules
  • Overseeing and understanding the maintenance of equipment
  • Scheduling of associates
  • Understanding production and ability to execute department requirements
  • Promoting and enforcing quality and food safety standards
  • Being a role model for associates
  • Planning and conducting job skill training for all associates
  • Leading and driving improvement of store operations
  • Analyzing and understanding KPI's and data
  • Being an MIC when store manager is not present
03/2010 to 03/2012 Assistant Deli Manager Weis Markets, Inc. | Prince Frederick, MD,
  • Performing tasks in the work area on a daily basis within the team
  • Covering for unplanned absences and vacations
  • Understanding and maintaining all department reports and procedures
  • Coordinating breaks and lunch schedules
  • Assisting managers with scheduling of associates
  • Understanding production and ability to execute department requirements
  • Promoting and enforcing quality and food safety standards
  • Being a role model for associates
  • Planning and conducting job skill training for all associates
  • Leading and driving improvement of deli operations
  • Analyzing and understanding KPI's and data
  • Performing the day to day tasks and responsibilities of the Department Manager/Assistant Department Manager in their absence, such as production scheduling and planning and
  • Other duties as assigned.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Maximized Store AVS scores by training employees well and implementing strong customer relations standards.
  • Delegated work to associates , setting priorities and goals.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
06/2007 to 03/2010 Deli Clerk (full Time) Publix Supermarkts | City, STATE,
  • Provides premier customer service, including greeting customers and answering their questions.
  • Maintains Publix’s high standards for freshness and sanitation.
  • Sells products by providing customers with information needed to make product-related decisions.
  • Fills, maintains, and rotates products and displays.
  • Prepares special orders and party trays.
  • Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment.
  • Assists with other duties as assigned.
06/2004 to 05/2007 Deli Clerk (Part Time) Publix’sPublix’sSupermarketsPublix Supermarkets | City, STATE,
  • Prep ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Followed recipes and customer requests to prepare meals.
  • Maintains Publix’s high standards for freshness and sanitation
  • Sells products by providing customers with information needed to make product-related decisions.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Fills, maintains, and rotates products and displays.
  • Prepares special orders and party trays.
  • Operates cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale, and other Deli equipment.
  • Assists with other duties as assigned.
Education and Training
Expected in 05/2005 Associate of Arts | Computer Information Systems Miami Dade College, Miami, FL GPA:
Expected in BBA | Computer And Information Sciences Florida International University, Miami, FL GPA:

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Resume Overview

School Attended

  • Miami Dade College
  • Florida International University

Job Titles Held:

  • Deli Manager
  • Assistant Deli Manager
  • Deli Clerk (full Time)
  • Deli Clerk (Part Time)

Degrees

  • Associate of Arts
  • BBA

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