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deli manager resume example with 16+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team. Committed and hardworking [Job Title] with [Number] years of experience directing [Industry] food service. Well-rounded leader with talent for supervising employees, [Skill] and [Skill]. Swift problem solver with quick and effective solutions to wide array of issues. Deli Manager skilled in making food items such as wraps, salads and side dishes for high-volume deli operation. Strong trainer experienced teaching new employees correct processes and procedures. Energetic [Job Title] with [Number] years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction. Saved [Number]% in [Timeframe] through exceptional budget management.

Skills
  • Team Leadership
  • Scheduling
  • Food Preparation
  • Sales
  • Inventory Control
  • Catering Support
  • Budgeting
  • Staff Management
  • Employee Training
  • Sales Goals
  • Sales Training
  • Inventory Maintenance
  • Store Merchandising
  • Cleaning
  • Health and Safety Standards
  • Food Safety
  • Waste Reduction
  • Store Operations
  • Performance Appraisals
  • Packaging
  • Cash Register Operation
  • Promotional Understanding
Work History
04/2017 to Current
Deli Manager Weis Markets, Inc. Plains, PA,
  • Inventoried food products and associated materials on [Timeframe] basis.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Set schedules for [Number] staff by planning and designating shifts and hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Integrated service and team management strategies to boost business profits.
  • Monitored food preparation, production and plating for quality control.
  • Controlled food costs and managed inventory.
  • Cut spending through effective inventory management and supply sourcing.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
01/2014 to 04/2017
Cake DeJessicator Grand Sierra Resort And Casino Reno, NV,
  • Used variety of baking and deJessicating tools such as mixers, carving tools and confectionery products.
  • DeJessicated [Type] pastries and cakes quickly and precisely by organizing and prioritizing each task.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Designed specialty cakes for weddings, birthdays and graduations.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Weighed, boxed and wrapped bakery products.
  • Increased business sales by [Number]% by influencing purchases and attracting customers with displays and professional service.
  • Managed material inventory and ordered new materials when needed.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Provided exemplary customer service to [Number] patrons daily in high-volume shopping center location.
  • Recorded and maintained accurate supplies lists for clients' projects.
  • Accurately packaged and priced each product according to [Company] pricing procedures.
02/2005 to 01/2014
Cashier Team Lead Gpm Investments De Graff, OH,
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Communicated with customers and team members to solve problems.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
  • Generated routine reports and professional correspondence.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Trained team members on cash register operation and cash handling.
  • Built effective training and coaching strategies to optimize team performance.
  • Restocked and organized merchandise in front lanes.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Evaluated professionalism of checkouts every [Timeframe] and kep team members on top of cleaning tasks.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed checks, cash and credit purchases or refunds.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Received and processed customer payments.
  • Educated employees on register use, merchandising and customer service.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Oversaw group of [Number] cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
Education
Expected in 06/1XXX to to
High School Diploma:
Forbush High School - East Bend, NC
GPA:
Certifications
  • [Area of certification] Training - [Timeframe]

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Resume Overview

School Attended

  • Forbush High School

Job Titles Held:

  • Deli Manager
  • Cake DeJessicator
  • Cashier Team Lead

Degrees

  • High School Diploma

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