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deli manager resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Skilled Deli Manager highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow as a retail professional. Goal-focused retail professional knowledgeable about operating deli equipment safely. Successful at following health code requirements for food handling, storage and daily operations. Experienced professional adept at leading department with disciplined and efficient approach. Dedicated food service manager with 15 years of experience overseeing staff and operations for Stores. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service. Specializing in crafting high-quality wraps, salads and other food items in a fast-paced deli environment. Excellent trainer with solid background in retail service and sales. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Team direction
  • Promotional planning
  • Catering services
  • Staff training
  • Opening and closing procedures
  • Food safety understanding
  • Weekly menu preparation
  • Preparation oversight
  • Friendly, positive attitude
  • Troubleshooting
  • Problem resolution
  • Good work ethic
  • First Aid/CPR
  • Customer service
  • Basic math
Experience
05/2015 to 05/2016
Deli Manager Safeway Kodiak, AK,
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Maintained adequate staffing to meet objectives within budget.
10/2012 to 04/2015
Room Inspector /Supervisor Hyatt Phoenix, AZ,
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Identified needs of customers promptly and efficiently.
  • Recommended opportunities for growth and advancement to motivate employees.
05/2016 to present
Manager Simons Store City, STATE,
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Entered time and attendance logs in preparation for payroll.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Maintained adequate staffing to meet objectives within budget.
  • Minimized staff turnover through appropriate selection, orientation and training.
Education and Training
Expected in to to
: Early Childhood Education
Johnson State College - Johnson, VT
GPA:

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Resume Overview

School Attended

  • Johnson State College

Job Titles Held:

  • Deli Manager
  • Room Inspector /Supervisor
  • Manager

Degrees

  • Some College (No Degree)

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