deli manager resume example with 16+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team. Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 10 years of extensive leadership experience in manufacturing. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Forward-thinking Senior Manager adept at managing teams of 100 employees with 20 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.

  • Kitchen Staff Supervision
  • Cash Handling
  • Shortage Reports
  • Work Station Assignments
  • Hiring and Firing
  • Task Delegation
  • Inventory Control
  • Service Training
  • Work Schedule Creation
  • Cash Receipt Balancing
  • Payroll Preparation
  • Production and Time Sequencing
  • Verbal and Written Communication
  • Safety Training
  • Production Reporting
  • Critical Thinking
  • Customer Service
  • Worker Training
  • Work Area Inspection
  • Work Procedures Evaluation
  • Operational Reporting
  • Special Menu Planning
  • Disciplinary Write-ups
  • Production monitoring
  • Quality control
  • Performance improvement
  • Employee Evaluation
  • Workplace safety
  • Equipment Maintenance
  • Staff education and training
  • Safety processes and procedures
  • Self-Motivated
  • Strategic planning
  • Policies and procedures
  • Staff Management
  • Job inspections
  • Payroll and budgeting
  • Documentation and control
  • Policy and procedure modification
  • Materials Monitoring
  • Regulations Compliance
  • Receiving Oversight
  • Cost Analysis
  • Decision Making
  • Improvements Recommendations
  • Warehouse Safety Programs
  • Issue Resolution
  • Warehouse Inspections
  • Detail-Oriented
  • Worker Supervision
  • Schedule Management
  • Equipment Inspections
  • Emergency Operating Procedures
Work History
09/2018 to 03/2022 Deli Manager New Leaf Community Markets, Inc. | Portland, OR,
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Inventoried food products and associated materials on weekly basis.
  • Limited portion sizes and used garnishes to control food costs.
  • Set schedules for all staff by planning and designating shifts and hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Developed special promotions to increase revenues.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Integrated service and team management strategies to boost business profits.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Created new recipes, outlined steps and training staff on correct preparation.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Set and oversaw weekly and special event menu plans.
  • Controlled food costs and managed inventory.
  • Monitored food preparation, production and plating for quality control.
03/2010 to 07/2018 Team Lead Faneuil | Jupiter, FL,
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Reported on updates to project specifications and progress.
  • Tracked receipts, employee hours and inventory movements.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Operated material moving equipment to move heavy loads and maintain production levels.
  • Identified stock imperfections, assigned grades and noted production concerns based on regular inspections.
  • Coached team members in techniques necessary to complete job tasks.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
  • Monitored supply chain and managed logistics functions for company.
  • Motivated and trained employees to maximize team productivity.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Analyzed department metrics and performance and reported findings to management.
  • Compiled training materials for new employees and tracked skill development.
  • Managed internal operational standards and productivity targets.
  • Performed preventative maintenance and calibration on equipment and systems to prevent malfunctions and work obstacles.
04/2005 to 03/2010 Senior Center Manager City Of Augusta Ga | Augusta, GA,
  • Built and lead high-performance team focused on achieving sales and service goals.
  • Implemented policies to improve efficiency and team performance.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Recruited and hired talent for operations and service delivery and managed branch offices by mentoring and cross-training new leadership as part of succession planning.
  • Performed quality assurance checks to help company create products and services that met needs, expectations and requirements of customers.
  • Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.
  • Supported financial director with special projects and additional job duties.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Complied with established internal controls and policies.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Kept up-to-date and accurate funding accounts for internal departments, key programs and special projects.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Developed strategic plans for day-to-day financial operations.
  • Recruited, interviewed and hired All employees and implemented mentoring program to promote positive feedback and engagement.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
Expected in 11/2006 to to Senior Management And Sales Trade | Management And Sales University of Check Into Cash, Cleveland TN, GPA:
Expected in 05/2002 to to High School Diploma | Maryville High School, Maryville, TN GPA:

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Resume Overview

School Attended

  • University of Check Into Cash
  • Maryville High School

Job Titles Held:

  • Deli Manager
  • Team Lead
  • Senior Center Manager


  • Senior Management And Sales Trade
  • High School Diploma

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