Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Skills
Cost reductions
Staff training
Store growth planning
Customer outreach
Driving business growth
Promotional planning
Leadership development
Memorizing product codes
Marketing and sales experience
Team building
Effective multi-tasker
Price memorization
Manual pallet jack operation
Service-oriented
Organizational skills
Flexible and adaptable
Problem solving
Guest and client satisfaction
Time management
Inventory monitoring
Excellent customer service
Professional demeanor
Inventory control
Computer proficiency
Machinery maintenance
Point of Sale (POS) system operations
Sales techniques
Experience
Deli Manager, 10/2017 - Current Pcc Natural Markets – Green Lake Village - Seattle, WA,
Priced and ordered food products, kitchen equipment and food service supplies.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Prepared and led food service training programs to teach staff to prepare hot foods, prepare salads, and platters.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Achieved sales goals and business objectives by motivating staff and promoting sale items.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Taught staff how to handle difficult situations with calm and professionalism.
Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Enhanced sales by implementing merchandising and promotional improvements.
Created effective marketing promotions to improve business.
Supervisor, 10/2016 - 10/2017 Orgill – Post Falls, ID,
Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Completed opening, closing and shift change tasks to promote store efficiency.
Worked with food service team members to handle every customer need and build brand loyalty.
Ensured compliance with company service standards, including inventory and cash control procedures.
Monitored and counted food stock and supplies to reorder on time.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Manager, 06/2015 - 05/2016 Jones Lange Lasalle Inc. – Summit, NJ,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Led employee performance reviews and discussed improvement strategies with each team member.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Maintained open and professional team relationships to quickly identify and resolve issues.
Executed new training initiative to improve skills and develop leaders from within.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
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