Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
AHA Healthcare Provider CPR Certification
BLS - Basic Life Support
Certified Phlebotomy Technician
Strong organizational skills
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Energetic work attitude
Adaptive team player
Critical thinking proficiency
Strong customer relationship builder
Ability to handle fast-paced environment
Knowledge of basic food preparation
Written and oral communication skills
Deli Clerk, 06/2015 to CurrentPublix SuperMarket － Macon, GA
Providing premier customer service Maintaining Publix's high standards for product freshness and sanitation Selecting and packaging products ordered by customers Filling, maintaining and rotating products and displays Preparing special orders and party trays Operating cash register, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale and other Deli equipment Assisting in other duties, as assigned.
Alley Coordinator, 06/2013 to 09/2013Red Lobster － Macon, GA
Review and garnish plates from the cooking line Ensure all food is correct.
Make sure the food is the right temperature.
Make sure food looks as delicious as it tastes Make sure food is quickly delivered to the guests.
Team Member, 07/2012 to 05/2012HoneyBaked Ham Café & Company － Macon, GA
Provided customer service Prepared sandwiches and salads Weighed and labeled ham & turkey breast Stocked freezer Washed dishes Prepared catering orders Worked cash register.
Education and Training
Certified Phlebotomy Technician - NHA - Certification#Z7Z8A2G3 Jun*
2014:CPR/BLSVirginia College American Heart Association － Macon, GAGPA: President's List GPA: 3.22CPR/BLS President's List GPA: 3.22
Volunteer, Habitat for Humanity, 2011
Professional and friendly, Careful and active listener, Multi-tasking