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Deli Bakery Associate Resume Example

Resume Score: 80%

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DELI BAKERY ASSOCIATE
  • www.deidrashometownsparkle.com
Professional Summary

Enthusiastic individual experienced in offering engaging and pleasant personality combined with background building customer relationships. Efficient associcate skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in busy environments. Family oriented and team player.

Skills
  • Product restocking
  • Cleaning procedures
  • Equipment monitoring
  • Customer relationships
  • Heavy lifting
  • Materials preparation
  • Producing Bakery items such as cupcakes, cakes, etc.
  • Ordering expense
  • Completing the bulk meat calculator for ordering
  • Proper Phone etiquette
Work History
Deli Bakery Associate, 07/2016 to Current
Kroger – Shelbyville, KY
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Located needed merchandise in inventory using software and placed on skids for transport to shelves.
  • Boosted store revenues by persuasively cross-selling deli/bakery items.
  • Stayed current on available products, store promotions and customer service policies to better assist with any need.
  • Assessed shelves in deli and bakery department to determine which items to replenish or reorder.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Assisted customers by finding items quickly, boosting store satisfaction rate.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Greeted customers and directed to requested products.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Supported promotional plans by updating signage with price changes.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color, and preparing attractive displays.
Deli Associate, 10/2014 to 07/2015
Kroger – Shelbyville, KY
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Created appealing food arrangements for party trays and specialized orders.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Received payment via cash, check, card or mobile payment and processed promptly.
Stay at Home Mom, 06/2013 to 10/2014
Myself – Waddy, KY

I was a stay at home mom for a few years after my middle child was born in 2011. I started at Kroger in 2014 and then I had to leave in 2015 because I broke my toe and i was not allowed to work in the deli with a boot on due to safety reasons. By the time I got the boot off and was released to go back to work I was no longer physically able to do my job requirements due to being pregnant, which is why I left Kroger and became a stay at home mom again for the next year or so until I went back to work at Kroger in 2016.

Deli Associate, 09/2009 to 08/2010
Walmart – Shelbyville, KY
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
Education
Associate Degree in Medical Assisting: Medical Assisting, 07/2012
Daymar College Louisville East - Louisville
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Kroger
  • Myself
  • Walmart

School Attended

  • Daymar College Louisville East

Job Titles Held:

  • Deli Bakery Associate
  • Deli Associate
  • Stay at Home Mom

Degrees

  • Associate Degree in Medical Assisting : Medical Assisting , 07/2012

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