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dedicated otr truck driver resume example with 13 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivated Truck Driver proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist building client relations, supporting operations, managing logistics and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks.

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Highly motivated Regional Sales Manager with exceptional analysis and leadership skills. Known for success in client retention and sales goals achievement.

Skills
  • Refrigerated trailers operation
  • Customer-oriented
  • Route management
  • Clean MVR
  • Cargo handling
  • Efficient trip planner
  • OTR
  • Planning ability
  • Courteous and polite demeanor
  • Documentation skills
  • Assisting customers
  • Class A license
  • Product and service knowledge
  • Sales closing
  • Relationship selling
  • On-site product demonstrations
  • Product management and pricing
  • Post-sales support
  • Territory sales
  • Inside and outside sales
  • Product merchandising and distribution
  • Product merchandising
  • Lead generation
  • Key account generation
  • Negotiation Tactics
  • Territory growth
  • Account management
  • Territory and account management
  • Market and competitive analysis
  • Negotiations expertise
  • Sales proposal creation
  • Product knowledge
  • Presentations and public speaking
  • Follow up ability
  • Training and mentoring
  • Brand management
  • Team building and leadership
  • New business development
  • Employee coaching
Experience
01/2021 to Current Dedicated OTR Truck Driver Rainier Dodge | Olympia, WA,
  • Dropped off deliveries within scheduled timeframes.
  • Delivered products and freight to customers both locally and long distance.
  • Maintained accurate driving records to meet federal regulations and laws.
  • Interacted with company dispatchers to alert of issues or delays.
  • Charted upcoming routes using both GPS technology and maps.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Secured freight during breaks and stops to avoid theft.
  • Maintained accurate records of correspondence with customers and freight recipients.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Loaded, balanced and secured product to safely transport goods.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
01/2020 to 01/2021 GEO Box Delivery Driver Kenan Advantage Group | Port Barre, LA,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed payments by accepting cash, checks and credit card payments.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Operated and maintained forklifts, stair climbers and pallet jacks.
  • Positioned blocks and ties around items to secure cargo during transit.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Delivered items to customers and presented invoices for payments.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Obtained receipts or signatures for delivered goods, collecting payment for services when required.
  • Retained valid proof of insurance and registration in vehicles.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Followed company and legal requirements for deliveries, money handling and transportation.
08/2019 to 01/2020 Internet Sales Manager Clearwater Services Inc. | West Unity, OH,
  • Maintained relationships and followed up with customers.
  • Negotiated product sales and trade-in deals for maximum profit.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Scheduled automotive deliveries with vendors and customers.
  • Worked with off-site locations to find desired items for customers.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Conducted market research and reported on competitors.
01/2019 to 08/2019 OTR Truck Driver United Way Of America | Denton, TX,
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Loaded, balanced and secured product to safely transport goods.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Delivered customer orders to homes and places of business within established time frames.
  • Retained valid proof of insurance and registration in vehicles.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Measured temperature of haul and refrigerated area of truck.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Conducted preventive maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs.
09/2018 to 01/2019 Sales Representative Isco Industries | Missoula, MT,
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Demonstrated product features to align with customer needs.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Created and implemented store displays, promoting sales and growth.
  • Performed comprehensive market research to expand sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Worked with production teams to assess, update and optimize delivery dates for customers.
  • Pursued new accounts through lead generation, cold calling and advertising referrals.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
01/2015 to 12/2018 President/CEO Clearwater Services Inc. | Akron, OH,
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
  • Coordinated work across departments to keep teams on track with company goals.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Built and deepened relationships with industry partners, driving substantial improvements in revenue numbers while expanding operations into new areas.
  • Spearheaded initiatives to keep business sustainable, agile and scalable during industry changes.
  • Integrated marketing and sales strategies with business development and operational leadership plans.
  • Managed company key accounts to promote ongoing project profitability and superior customer satisfaction.
  • Developed and managed brand identity in new market launches.
  • Assisted sales team with development of aggressive sales strategies to achieve sustained market growth.
04/2014 to 01/2016 Regional Sales Manager Clearwater Services Inc. | Medina, OH,
  • Maintained open communication, followed-up on customer needs and offered new products to account holders to maintain client base and encourage repeat buyers.
  • Traveled to customer sites with sales representatives to meet and help close deals through effective persuasion.
  • Mentored and trained staff to define and exceed field sales objectives.
  • Developed productive relationships with key account holders.
  • Supported, trained and motivated team of professionals to consistently meet annual goals for sales and production.
  • Analyzed quarterly sales statistics and prepared analyses for corporate management.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Established clear lines of communication between business and clients.
  • Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
  • Designed employee motivation strategies and contests.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
  • Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
  • Developed and managed regional sales program and market operations.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Leveraged trends in customer industries to shape value-added solutions and approaches for new market opportunities.
  • Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • Reviewed and renegotiated key contracts with suppliers and lease holders.
  • Gave benefit-oriented presentations that drove dramatic revenue growth.
  • Devised marketing, sales and customer promotions to work alongside national plans.
  • Set up and managed quotas and quarterly sales plans for sales professionals.
  • Initiated and cultivated relations with distributors to realize optimal cost savings.
  • Spearheaded sales and supporting operations across a 15 state region.
  • Captured market share by facilitating setup of sales and distribution channels, creating sales partners and new product rollouts.
01/2012 to 04/2014 Sales Representative Municipal Emergency Services Inc. | City, STATE,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Demonstrated product features to align with customer needs.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Performed comprehensive market research to expand sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
  • Constructed targeted sales presentations to solicit prospects in geographic parameters.
  • Created successful strategies to develop and expand customer sales.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
01/2009 to 01/2012 Sales Representative HessenflowDanko Emergency Equipment | City, STATE,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Demonstrated product features to align with customer needs.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
Education and Training
Expected in to to High School Diploma | Clinton High School, Clinton, MO, GPA:

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Resume Overview

School Attended

  • Clinton High School

Job Titles Held:

  • Dedicated OTR Truck Driver
  • GEO Box Delivery Driver
  • Internet Sales Manager
  • OTR Truck Driver
  • Sales Representative
  • President/CEO
  • Regional Sales Manager
  • Sales Representative
  • Sales Representative

Degrees

  • High School Diploma

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