Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Motivated Truck Driver proficient at driving broad range of commercial trucks. Resourceful and customer-focused transportation specialist building client relations, supporting operations, managing logistics and handling distribution. Results-oriented in high-stress situations with talents in driving multiple types of trucks.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Highly motivated Regional Sales Manager with exceptional analysis and leadership skills. Known for success in client retention and sales goals achievement.
Skills
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Experience
Dedicated OTR Truck Driver, 01/2021 - Current
Rainier Dodge – Olympia, WA,
Rainier Dodge – Olympia, WA,
- Dropped off deliveries within scheduled timeframes.
- Delivered products and freight to customers both locally and long distance.
- Maintained accurate driving records to meet federal regulations and laws.
- Interacted with company dispatchers to alert of issues or delays.
- Charted upcoming routes using both GPS technology and maps.
- Maintained safe driving habits to protect property and general public on roadways.
- Secured freight during breaks and stops to avoid theft.
- Maintained accurate records of correspondence with customers and freight recipients.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
GEO Box Delivery Driver, 01/2020 - 01/2021
Kenan Advantage Group – Port Barre, LA,
Kenan Advantage Group – Port Barre, LA,
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Answered customer questions regarding shipments.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Processed payments by accepting cash, checks and credit card payments.
- Located and selected merchandise to verify against delivery sheet specifications.
- Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
- Operated and maintained forklifts, stair climbers and pallet jacks.
- Positioned blocks and ties around items to secure cargo during transit.
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
- Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
- Delivered items to customers and presented invoices for payments.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Retained valid proof of insurance and registration in vehicles.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Followed company and legal requirements for deliveries, money handling and transportation.
Internet Sales Manager, 08/2019 - 01/2020
Clearwater Services Inc. – West Unity, OH,
Clearwater Services Inc. – West Unity, OH,
- Maintained relationships and followed up with customers.
- Negotiated product sales and trade-in deals for maximum profit.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Scheduled automotive deliveries with vendors and customers.
- Worked with off-site locations to find desired items for customers.
- Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
- Contacted customers via phone and email to explore connections, offer services and cement relationships.
- Conducted market research and reported on competitors.
OTR Truck Driver, 01/2019 - 08/2019
United Way Of America – Denton, TX,
United Way Of America – Denton, TX,
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Hooked and unhooked trailers from tractor and converter dollies.
- Delivered customer orders to homes and places of business within established time frames.
- Retained valid proof of insurance and registration in vehicles.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Measured temperature of haul and refrigerated area of truck.
- Maintained safe driving habits to protect property and general public on roadways.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Applied defensive driving and safety techniques to prevent accidents.
- Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations
- Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Conducted preventive maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs.
Sales Representative, 09/2018 - 01/2019
Isco Industries – Missoula, MT,
Isco Industries – Missoula, MT,
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Improved overall customer purchasing experiences to promote steady revenue.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Demonstrated product features to align with customer needs.
- Prepared and processed contracts and order forms for new and existing customers.
- Created and implemented store displays, promoting sales and growth.
- Performed comprehensive market research to expand sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
- Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
- Worked with production teams to assess, update and optimize delivery dates for customers.
- Pursued new accounts through lead generation, cold calling and advertising referrals.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
President/CEO, 01/2015 - 12/2018
Clearwater Services Inc. – Akron, OH,
Clearwater Services Inc. – Akron, OH,
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Coordinated work across departments to keep teams on track with company goals.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Built and deepened relationships with industry partners, driving substantial improvements in revenue numbers while expanding operations into new areas.
- Spearheaded initiatives to keep business sustainable, agile and scalable during industry changes.
- Integrated marketing and sales strategies with business development and operational leadership plans.
- Managed company key accounts to promote ongoing project profitability and superior customer satisfaction.
- Developed and managed brand identity in new market launches.
- Assisted sales team with development of aggressive sales strategies to achieve sustained market growth.
Regional Sales Manager, 04/2014 - 01/2016
Clearwater Services Inc. – Medina, OH,
Clearwater Services Inc. – Medina, OH,
- Maintained open communication, followed-up on customer needs and offered new products to account holders to maintain client base and encourage repeat buyers.
- Traveled to customer sites with sales representatives to meet and help close deals through effective persuasion.
- Mentored and trained staff to define and exceed field sales objectives.
- Developed productive relationships with key account holders.
- Supported, trained and motivated team of professionals to consistently meet annual goals for sales and production.
- Analyzed quarterly sales statistics and prepared analyses for corporate management.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Established clear lines of communication between business and clients.
- Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
- Designed employee motivation strategies and contests.
- Analyzed regional market trends to discover new opportunities for growth.
- Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Developed and managed regional sales program and market operations.
- Penetrated new markets by investigating competitor products, services and trends.
- Leveraged trends in customer industries to shape value-added solutions and approaches for new market opportunities.
- Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
- Reviewed and renegotiated key contracts with suppliers and lease holders.
- Gave benefit-oriented presentations that drove dramatic revenue growth.
- Devised marketing, sales and customer promotions to work alongside national plans.
- Set up and managed quotas and quarterly sales plans for sales professionals.
- Initiated and cultivated relations with distributors to realize optimal cost savings.
- Spearheaded sales and supporting operations across a 15 state region.
- Captured market share by facilitating setup of sales and distribution channels, creating sales partners and new product rollouts.
Sales Representative, 01/2012 - 04/2014
Municipal Emergency Services Inc. – City, STATE,
Municipal Emergency Services Inc. – City, STATE,
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Improved overall customer purchasing experiences to promote steady revenue.
- Demonstrated product features to align with customer needs.
- Prepared and processed contracts and order forms for new and existing customers.
- Maximized efficiency and time management by effectively planning and organizing client routes within territory.
- Created sales and revenue-generating opportunities in new markets to improve bottom line.
- Performed comprehensive market research to expand sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
- Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
- Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
- Constructed targeted sales presentations to solicit prospects in geographic parameters.
- Created successful strategies to develop and expand customer sales.
- Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
Sales Representative, 01/2009 - 01/2012
HessenflowDanko Emergency Equipment – City, STATE,
HessenflowDanko Emergency Equipment – City, STATE,
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Improved overall customer purchasing experiences to promote steady revenue.
- Demonstrated product features to align with customer needs.
- Prepared and processed contracts and order forms for new and existing customers.
- Maximized efficiency and time management by effectively planning and organizing client routes within territory.
- Created sales and revenue-generating opportunities in new markets to improve bottom line.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
- Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
- Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
- Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Education and Training
High School Diploma: , Expected in
Clinton High School - Clinton, MO,
Clinton High School - Clinton, MO,
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Resume Overview
School Attended
- Clinton High School
Job Titles Held:
- Dedicated OTR Truck Driver
- GEO Box Delivery Driver
- Internet Sales Manager
- OTR Truck Driver
- Sales Representative
- President/CEO
- Regional Sales Manager
- Sales Representative
- Sales Representative
Degrees
- High School Diploma
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