Energetic worker with a broad range of customer service and team leader skills. Data Entry specialist adept at developing and maintaining databases. Highly skilled at creating effective organizational and filing systems. Dynamic Data Analyst trained in an IT environment who goes above and beyond given job responsibilities to achieve superior results and maintain company-wide integrity.
- Certified in 10-key
- Time management
- Meticulous attention to detail
- Results-oriented
- Self-directed
- Excellent communication skills
- Strong problem solver
- Filing and data archiving
- HIPAA compliance
- Advanced MS Office Suite knowledge
- Resourceful
- Strong interpersonal skills
- Pleasant demeanor
- Understands grammar
- Customer service-oriented
- Advanced clerical knowledge
- Critical thinker
3.60 GPA
Member of Phi Theta Kappa Honor Society
Recipient of 2014 Academic Achievement Award
Coursework in Marketing, Public Relations and Business Management
Data Entry
- Preserved an accuracy of 98% during 5 years of employment.
Training
- Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Reporting
- Maintained status reports to provide management with updated information for client projects.
Administration
- Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for external-departmental use.
Multitasking
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Implementation
- Assisted in implementation of new tracking system that resulted in improved patient care.
OSHA Compliance
- Properly disposed of daily biohazard waste in compliance with federal and local regulations.
Documentation
- Drafted documents for internal meetings.
Essex Junction, VT, 08/2009 - Current
- 8,000 key strokes per hour
- Trained staff to operate new environmental health technology
- Verified that information in the computer system was up-to-date and accurate.
- Processed confidential medical information.
- Identified and resolved system and account issues.
- Developed and created a more effective filing system to accelerate paperwork processing.
- Trained new employees and explained protocols clearly and efficiently.
- Provided base level IT support to company personnel.
- Troubleshot hardware issues and worked with service providers to facilitate repairs.
Tempe, AZ, 03/2012 - 06/2012
- Tutored college level students in the fields of reading, writing and computers.
- Routinely met with students regarding in-class issues and learning interruptions to discuss solutions.
- Performed student background reviews to develop tailored lessons based on student needs.
- Taught Creative writing to a diverse class of 20 students.
- Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.
City, STATE, 08/2007 - 05/2008
- Coordinated after school tutoring hours to help students in need of extra attention.
- Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.
- Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
- Designed lesson plans focused on age and level-appropriate material.
- Developed interesting course plans to meet academic, intellectual and social needs of students.
- Consistently met schedules and deadlines for all illustration projects.
- Worked alongside the entire development team in an energetic and creative environment.
10-Key
Customer Service
Data Entry
Microsoft Office Suite
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School Attended
- Florida State College at Jacksonville
Job Titles Held:
- Data Entry Operator
- Tutor
- Volunteer/Mentor
Degrees
- Associate of Arts
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