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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Personal Care Aide/healthcare assistant with a year's experience in customer care. I am skilled in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients,I also have skills in the office field i.e data entry and customer service skills with diverse experience in both fields,I am a quick learner and adaptation skills are quite a catch. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results to endeavor both personal and company success.

Skills
  • Maintains confidentiality
  • Proofreading
  • Professional and mature
  • Progress documentation
  • Companionship and emotional support
  • Patient-focused care
  • Care Plan Management
  • Administering Medication
  • State Regulations Knowledge
  • Care Plan Assessment
  • Case management
  • Compassionate caregiver
  • Dementia and Alzheimer's knowledge
  • Trustworthy companion
  • Community integration
  • Clinical Quality Program Standards
Education
Makerere University Uganda Kampala, Expected in 11/2018 University level : Bachelor of Journalism And Mass Communications - GPA :
  • Majored in;
  • News writing
  • Tv and radio Production and reporting
  • Communication skills
  • Introduction to broadcasting
  • Introduction to media
St.Lawrence Schools And Colleges Uganda Kampala, Expected in 11/2014 High school diploma or GED : - GPA :
  • Majored in Computer studies(IT),Art,Commerce in entrepreneurship and World history.
  • Majored in Chemistry,biology,english,math,literature,physics,religious education.
  • Member of Art club.
Certifications
Certified in First Aid/CPR and EAD 75 hours of DSHS Approved basic training Core Basic Training Orientation and safety Dementia Specialty training Mental Health Specialty training Nurse Delegation Core Nurse Delegation On Diabetes Food Handles Permit
Work History
Milestone Retirement Communities - HCA(Home Care Aid)
Oklahoma City, OK, 04/2021 - Current
  • I collaborate with case managers and community partners to deliver effective treatment and case collaboration.
  • I collaborate and take care of clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy among other conditions/diseases.
  • It is my responsibility to feed clients who need assistance with eating and drinking and also monitor intake to help patients achieve nutritional objectives.
  • On a daily I deliver individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • I care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • I reduce risks of patient infection and cross-contamination by cleaning,sanitizing and sterilizing equipment.
Snohomish Health District - Data Entry Cleark/Nurse Assistant
City, STATE, 04/2021 - 07/2021
  • My most prioritized role was recognizing and managing any physical or emotional reaction to the covid vaccines i.e pfizer,moderna vaccines that were being administered on site and providing medical care to patients with underlying health conditions and watching out for emergency situations.
  • Ensuring patients' safety,safe handling of medical equipment including follow up on patients' records and post vaccine administration.
  • Having the ability to be well versed and knowledgeable with covid health relatable questions such as possible side effects and time period between appointments for second visits for final shots
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Executed data verification to detect errors.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Compiled data and reviewed information for accuracy prior to input.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Documented patient symptoms, medical histories and current medications with prepmod software.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
A Care Heaven - Caregiver
City, STATE, 07/2020 - 03/2021
  • Assisted residents in managing daily living including lifting, bathing, and feeding support.
  • Performed household chores to ensure cleanliness, safety, and livability.
  • Collaborated with peers and medical teams to support resident care plans, working under RN's supervision.
  • Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks.
  • Cooked meals based on nutritional requirements and special diets.
  • Provided companionship throughout day, engaging clients in conversation and activities.
  • Trained family members exceptional bedside care and daily living support for loved ones.
  • Managed client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments.
  • Observed self-administration of medications to adhere to medication regimen.
  • Cleaned and organized living spaces to provide each person with the best environment for health and wellness.
  • Maintained case notes to document resident progress and condition.
  • I provided companionship with the seniors by always asking them what their preferences were and engaging them in physical activities such as doing yoga and playing games.
  • I was a Administrative Assistance who took care of as many duties as my employer did, these duties and tasks are listed as below.
All Fix Uganda - Customer Care Representative/Administration Assistant
City, STATE, 11/2018 - 10/2019
  • I took care of frustrated customers with a friendly gesture, set appointments, did quotations, set up meetings, maintained calendars, answered calls regarding company requirements and services, billing issues, product problems and general client concerns.
  • I answered incoming calls and directed messages to the correct party.
  • I did meeting scheduling and assisted in making travel arrangements.
  • I was in change of special projects, taking the lead on important project initiatives.
  • I filed and retrieved documents, introducing more efficient filing system adopted by company.
  • Developed social media presence for company by creating LinkedIn and Facebook pages.
  • Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers.
  • Greeted visitors and escorted them to their destinations.
  • Updated office calendar with new meetings, events and appointments to avoid overbooking.
  • Utilized database software to compose, prepare, and edit correspondence and department documents.
  • Proofread business documents to check spelling, grammar and compliance with office policies.
  • Maintained an efficient office environment by skillfully routing incoming and outgoing mail.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
Willing to relocate to:
Additional Information
  • Willing to relocate to:, Mill Creek, WA - Lynnwood, WA - Seattle, WA Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Makerere University
  • St.Lawrence Schools And Colleges

Job Titles Held:

  • HCA(Home Care Aid)
  • Data Entry Cleark/Nurse Assistant
  • Caregiver
  • Customer Care Representative/Administration Assistant

Degrees

  • University level
  • High school diploma or GED

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