dairy frozen food department manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Seasoned supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

  • Scheduling
  • Innovative
  • Compassionate
  • Critical thinking
  • Customer outreach
  • Driving business growth
  • Friendly, positive attitude
  • Organization
  • Communication
  • Leadership
  • Issue and conflict resolution
  • Planning & organizing
Cultivation Building Lead, 05/2021 to 11/2022
Neiman MarcusFairfax, VA,
  • Coordinated position requirements, schedules and production team processes.
  • Complied with practices and principles of biosecurity to safeguard life and health of plants.
  • Monitored environmental conditions and adjusted strategies accordingly to avoid losses.
  • Cared for and maintained plants in different climate-controlled areas.
  • Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
  • Trained new workers on safety and grow procedures.
  • Collected and recorded growth, production and environmental data.
  • Implemented action plans to meet company-set goals.
  • Managed employees to meet or exceed yield and quality goals.
  • Delegated tasks to team members and supervised completion of duties and responsibilities.
  • Established safety procedures and took action to minimize safety incidents in the grow.
  • Inspected equipment for signs of disrepair, and requesting necessary maintenance work.
Dairy/Frozen Food Department Manager, 01/2020 to 05/2021
Heinen's Grocery StoreBainbridge, OH,
  • Maintained freezer cases in top operating condition, arranged for repairs and upgrades and drove meticulously clean and well-organized department for appealing shopping experiences.
  • Resolved problems with customers involving sales, satisfaction with service, product or personnel and relentlessly pursued strong and lasting relationships with customers.
  • Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Cash Office Associate, 01/2020 to 05/2021
State Of KentuckyFredonia, KY,
  • Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
  • Prepared and checked cashier register tills.
  • Issued cash, change and electronic equipment to sales associates throughout facility, participating in end-of-shift accounting procedures to document handling of revenues.
  • Greeted arriving guests, displaying friendly demeanor and offering assistance, directing to appropriate departments and answering basic questions regarding product availability.
Front End Associate, 01/2020 to 05/2021
Florida Department Of CorrectionsCity, STATE,
  • Maintained clean and clutter-free front-end area.
  • Processed and completed cash or credit transactions accurately.
  • Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Manager on Duty for remediation.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Received payments for Western Union and Money Orders and processed receipts.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected items for damage and obtained replacements for customers.
Correctional Officer, 09/2000 to 12/2008
Company NameCity, State,
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Conducted internal security checks to ascertain inmate safety.
  • Detected potential threats and quickly defused conflicts.
  • Assisted in restraining violent and unruly inmates.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Maintained daily logs of shift activity.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Supervised inmates during day-to-day activities.
  • Maintained communications with staff and inmates to maintain safe, effective prison environment.
  • Maintained appropriate control, security and well-being over those detained.
  • Inspected cells and conducted random searches of common areas.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Maintained correct physical head count at all times.
  • Supervised inmates during meal distribution, recreation time and work-site performance.
  • Attended regular trainings and maintained appropriate certifications.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
Education and Training
Correctional Officer Certification: Law Enforcement, Expected in 12/2000
North Florida Community College - Madison, FL,
High School Diploma: , Expected in 06/1993
Suwannee High School - Live Oak, FL

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Resume Overview

School Attended

  • North Florida Community College
  • Suwannee High School

Job Titles Held:

  • Cultivation Building Lead
  • Dairy/Frozen Food Department Manager
  • Cash Office Associate
  • Front End Associate
  • Correctional Officer


  • Correctional Officer Certification
  • High School Diploma

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