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CUZ"S CYPRESS CONNECTION Resume Example

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CUZ"S CYPRESS CONNECTION
Summary

Focused Connection Center Sales Associate driven to remain composed in fast-paced environments and always willing to give customers the best assistance.

Skills
  • Telephone communication
  • Sales assistance
  • Technical support
  • Product and service knowledge
Experience
CUZ"S CYPRESS CONNECTION
City, StateCompany Name/Mar 2019 to Aug 2019
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Supervised [Number] legal assistants and offered assistance in [Task] to promote optimal productivity.
  • Increased office organization by developing filing system and customer database protocols.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Prioritized project components and organized scopes.
  • Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Greeted visitors promptly and directed to correct locations.
  • Managed office inventory and placed new supply orders.
  • Studied up on major product features and imparted details to customers to help with educated buying decisions.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Verified orders and bagged items for easy transport.
  • Complied with company service standards, including inventory and cash control procedures.
  • Executed new sales strategies and techniques with clients, improving revenue $[Amount].
  • Reviewed current and future market trends to increase [Type] sales.
  • Participated in regular meetings and conference calls with [Job title] to discuss performance and budget.
  • Collected market data to analyze growth and develop markets.
  • Developed customized sales techniques to successfully sell and upsell [Type] and [Type] services to new and existing clients.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance by [Number]%.
  • Contacted new and existing customers to discuss how specific products could meet needs.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Kept up-to-date with regional market and [Type] industry trends to optimize marketing and sales plans.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Established and serviced [Number] accounts in assigned territory.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Monitored customer order process and addressed customer issues.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Created and implemented store displays, promoting sales and growth.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
ELEMENTRY School Teacher
City, StateCompany Name/Aug 2001 to May 2003
  • Brought in purchased and donated materials to round out supplies for classroom activities.
  • Maintained safe, clean, and organized classroom environment.
  • Oversaw class field trips to keep students safe and educate about related topics.
  • Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
  • Attended in-service training and professional development courses to stay on top of policy and education changes.
  • Referred to district standards to plan lessons and prepare students to take standardized assessments.
  • Taught students subject-specific material, learning strategies and social skills.
  • Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
  • Involved parents in student education by cultivating strong relationships.
  • Administered tests and assessed results to evaluate student understanding of material.
  • Worked with school administrators to develop classroom management policies.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Tutored [Number] students per week before and after school to enhance knowledge and abilities.
  • Promoted collaboration and problem-solving skills by facilitating group projects and class discussions.
  • Met with parents and guardians to discuss student progress and increase participation for comprehensive and long-term student success.
  • Worked with students individually to address areas of concern, including test grades and missed coursework.
  • Interacted with parents, teachers and [Job title]s to maintain productive communication throughout program participation.
  • Created and implemented developmentally-appropriate curriculum which addressed individual learning styles.
  • Differentiated instruction according to student ability and skill level.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Early Childhood Education Teacher
City, StateCompany Name/Aug 1993 to May 1995
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Taught children foundational skills such as colors, shapes and letters.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Distributed quarterly progress assessments and milestone reports to each parent.
  • Organized and led activities to promote physical, mental and social development.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Mae's Flower Shop
City, StateCompany Name/Feb 1992 to Apr 1993
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Worked with off-site locations to find desired items for customers.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Scheduled recategorization of merchandise to maintain corporate compliance and satisfy shelf standards.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
Education and Training
High School DiplomaBayou Chicot HighMay 1988City, State
Bachelor of Science: Elem. Education/SOUTHERN University/A.M Baton Rouge La.City, State
BBA: Elem. EducationSouthern University And A & M CollegeMay 1995City, State
Associate of Arts: Early Childhood EducationSouthwest Technical InstituteCity, State
Associate of Arts: Early Childhood EducationLafayette Vo-Tech May 1992City, State
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Resume Overview

School Attended

  • Bayou Chicot High
  • SOUTHERN University/A.M Baton Rouge La.
  • Southern University And A & M College
  • Southwest Technical Institute
  • Lafayette Vo-Tech

Job Titles Held:

  • CUZ"S CYPRESS CONNECTION
  • ELEMENTRY School Teacher
  • Early Childhood Education Teacher
  • Mae's Flower Shop

Degrees

  • High School Diploma
    Bachelor of Science : Elem. Education/
    BBA : Elem. Education
    Associate of Arts : Early Childhood Education
    Associate of Arts : Early Childhood Education

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