CUZ"S CYPRESS CONNECTION Resume Example
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CUZ"S CYPRESS CONNECTION
Summary
Focused Connection Center Sales Associate driven to remain composed in fast-paced environments and always willing to give customers the best assistance.
Skills
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Experience
CUZ"S CYPRESS CONNECTION
Washington , DCFriendship Schools/Mar 2019 to Aug 2019
Washington , DCFriendship Schools/Mar 2019 to Aug 2019
- Solicited vendor quotes to determine optimal material purchase pricing.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Supervised [Number] legal assistants and offered assistance in [Task] to promote optimal productivity.
- Increased office organization by developing filing system and customer database protocols.
- Enhanced customer satisfaction ratings by resolving account issues efficiently.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Prioritized project components and organized scopes.
- Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Greeted visitors promptly and directed to correct locations.
- Managed office inventory and placed new supply orders.
- Studied up on major product features and imparted details to customers to help with educated buying decisions.
- Resolved customer concerns and relayed relevant information to supervisor.
- Verified orders and bagged items for easy transport.
- Complied with company service standards, including inventory and cash control procedures.
- Executed new sales strategies and techniques with clients, improving revenue $[Amount].
- Reviewed current and future market trends to increase [Type] sales.
- Participated in regular meetings and conference calls with [Job title] to discuss performance and budget.
- Collected market data to analyze growth and develop markets.
- Developed customized sales techniques to successfully sell and upsell [Type] and [Type] services to new and existing clients.
- Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
- Developed and implemented restructuring solutions, training programs and process improvement initiatives to boost performance by [Number]%.
- Contacted new and existing customers to discuss how specific products could meet needs.
- Prepared and processed contracts and order forms for new and existing customers.
- Kept up-to-date with regional market and [Type] industry trends to optimize marketing and sales plans.
- Maximized efficiency and time management by effectively planning and organizing client routes within territory.
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Established and serviced [Number] accounts in assigned territory.
- Improved overall customer purchasing experiences to promote steady revenue.
- Monitored customer order process and addressed customer issues.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Created and implemented store displays, promoting sales and growth.
- Created sales and revenue-generating opportunities in new markets to improve bottom line.
ELEMENTRY School Teacher
City , STATEHouston ISD/Aug 2001 to May 2003
City , STATEHouston ISD/Aug 2001 to May 2003
- Brought in purchased and donated materials to round out supplies for classroom activities.
- Maintained safe, clean, and organized classroom environment.
- Oversaw class field trips to keep students safe and educate about related topics.
- Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
- Attended in-service training and professional development courses to stay on top of policy and education changes.
- Referred to district standards to plan lessons and prepare students to take standardized assessments.
- Taught students subject-specific material, learning strategies and social skills.
- Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity.
- Involved parents in student education by cultivating strong relationships.
- Administered tests and assessed results to evaluate student understanding of material.
- Worked with school administrators to develop classroom management policies.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Tutored [Number] students per week before and after school to enhance knowledge and abilities.
- Promoted collaboration and problem-solving skills by facilitating group projects and class discussions.
- Met with parents and guardians to discuss student progress and increase participation for comprehensive and long-term student success.
- Worked with students individually to address areas of concern, including test grades and missed coursework.
- Interacted with parents, teachers and [Job title]s to maintain productive communication throughout program participation.
- Created and implemented developmentally-appropriate curriculum which addressed individual learning styles.
- Differentiated instruction according to student ability and skill level.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Early Childhood Education Teacher
City , STATEEPCA/Aug 1993 to May 1995
City , STATEEPCA/Aug 1993 to May 1995
- Created and implemented developmentally appropriate curriculum addressing all learning styles.
- Taught children foundational skills such as colors, shapes and letters.
- Established indoor and outdoor safe play environments for toddler-age children.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Organized and led activities to promote physical, mental and social development.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Mae's Flower Shop
City , STATEMae Lafleur/Feb 1992 to Apr 1993
City , STATEMae Lafleur/Feb 1992 to Apr 1993
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Worked with off-site locations to find desired items for customers.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Processed payments and maintained accurate drawers to meet financial targets.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Offered coupons and special deals to increase quantity of customer spending.
- Scheduled recategorization of merchandise to maintain corporate compliance and satisfy shelf standards.
- Applied strategic communication strategies and interpersonal skills to developand maintain high-value business relationships.
- Answered questions about current promotions and resolved issues according to store policies.
- Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
Education and Training
High School DiplomaBayou Chicot HighMay 1988City, State
Bachelor of Science: Elem. Education/SOUTHERN University/A.M Baton Rouge La.City, State
BBA: Elem. EducationSouthern University And A & M CollegeMay 1995City, State
Associate of Arts: Early Childhood EducationSouthwest Technical InstituteCity, State
Associate of Arts: Early Childhood EducationLafayette Vo-Tech May 1992City, State
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Resume Overview
School Attended
- Bayou Chicot High
- SOUTHERN University/A.M Baton Rouge La.
- Southern University And A & M College
- Southwest Technical Institute
- Lafayette Vo-Tech
Job Titles Held:
- CUZ"S CYPRESS CONNECTION
- ELEMENTRY School Teacher
- Early Childhood Education Teacher
- Mae's Flower Shop
Degrees
- High School Diploma
Bachelor of Science : Elem. Education/
BBA : Elem. Education
Associate of Arts : Early Childhood Education
Associate of Arts : Early Childhood Education
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