Customer Service/Tattoo Artist Resume Example
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CUSTOMER SERVICE/TATTOO ARTIST
Professional Summary
Hardworking, patient,client-focused with 14 years of experience. Past history of GMH treatment including a crisis week long mental health rehab stay in 2010, recovered from alcohol abuse and sober for 19 months. I have a heart for those in recovery, and currently volunteer once a week with a group of men that speaks at Crossroads Recovery, and attempts to give them hope, friendship, and help them in any way possible. 8 Years of specialty medical sanitation experience, including use of germicidal chemicals, autoclaves, sonic cleaner, gloves and avoiding cross contamination. Skilled in communication, de-escalation, and conflict resolution from 6 years of one on one, high stress client situations.
Skills
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Work History
Salt And Light TattooCustomer Service/Tattoo Artist | City , STATE | March 2018 - Current
- Customer Service is the most important aspect of tattooing. Communication, humble service, and willingness to please are essential when it comes to working with clients on very expensive, and permanent decisions. I received only 5 star yelp reviews and my service was often noted.
- Ordered and maintained adequate supply of materials, supplies and equipment. Effectively ran software for client legal document storage and tracking of items used.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Accepted and processed customer payments.
- Researched industry trends and evaluated competitive products.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils, to complete unique piece for customers.
- Maintained schedule and kept appointment times.
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
- Performed clean, high-quality work at all times.
- Grew client base by marketing services.
- Collaborated in team-based environment to maximize customer satisfaction with services.
- Fostered highly communicative, collaborative team culture on all visual product projects.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
- Maintained up-to-date knowledge of product and service changes.
Club TattooCustomer Service/Tattoo Artist | City , STATE | June 2017 - March 2018
- Met with an average of 21 clients per week to determine project needs and prepared proposals, including creating production schedules, scopes of work and budgets.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Performed clean, high-quality work at all times.
- Accepted and processed customer payments.
- Applied permanent tattoos using indelible, non-toxic ink.
- Utilized photographs and sketches from customers to develop ideas.
- Maintained schedule and kept appointment times.
- Kept areas neat and clean and equipment sanitized.
- Grew client base by marketing services.
- Created custom tattoo designs for customers.
- Fostered highly communicative, collaborative team culture on all visual product projects.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Researched industry trends and evaluated competitive products.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Inkbomb TattoosCustomer Service/Tattoo Artist | City , STATE | July 2014 - March 2017
- Maintained schedule and kept appointment times.
- Accepted and processed customer payments.
- Performed clean, high-quality work at all times.
- Utilized photographs and sketches from customers to develop ideas.
- Applied permanent tattoos using indelible, non-toxic ink.
- Kept areas neat and clean and equipment sanitized.
- Presented template design sheets for customers to review.
- Grew client base by marketing services.
- Created custom tattoo designs for customers.
- Collaborated in team-based environment to maximize customer satisfaction with services.
- Met with customers and clients to determine project needs and prepared proposals, including creating production schedules, scopes of work and budgets.
- Fostered highly communicative, collaborative team culture on all visual product projects.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Ordered and maintained adequate supply of materials, supplies and equipment.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Researched industry trends and evaluated competitive products.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
Rad-a-tat TattooCustomer Service/Tattoo Artist | City , STATE | January 2013 - July 2014
- Effective liaison between customers and internal departments.
- Investigated and resolved accounting, service and delivery concerns.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Educated customers about billing, payment processing and support policies and procedures.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Performed clean, high-quality work at all times.
- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Grew client base by marketing services.
- Created custom tattoo designs for customers.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Met with customers and clients to determine project needs and prepared proposals, including creating production schedules, scopes of work and budgets.
Education
Associate of ArtsAudio EngineeringConservatory of Recording Arts And SciencesCity, State | March 2007
High School DiplomaMesquite High SchoolCity, May 2006
Refrences
John Freed
Community Bridges, Inc
602-312-2604
jfreed@cbridges.com
-
Jim Berry PHD
Wells Fargo
480-939-9098
azberry@outlook.com
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Resume Overview
School Attended
- Conservatory of Recording Arts And Sciences
- Mesquite High School
Job Titles Held:
- Customer Service/Tattoo Artist
Degrees
- Associate of Arts Audio Engineering
High School Diploma
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