Enthusiastic, Hard-Working and Experienced Office Worker Seeking a Position
DEAR HIRING MANAGER,
You need a sharp employee with great attention to detail and excellent skills. My education and training make me an ideal candidate for this position. The depth of experience I can offer will contribute to your leading industry position. I'd love the opportunity to help take your company to the top of the field. My educational background has prepared me for the role of working in the office. I am eager to contribute my enthusiasm and up-to-date skills to the Department of Public Safety .My educational background has given me a solid understanding of business. And my on-the-job training has given me the opportunity to expand my horizons. I am eager to apply my training in your offices. I am certain that my resume will give you a greater understanding of my qualifications for this exciting opportunity. I look forward to a personal meeting during which time we can discuss your needs in greater detail.
Creative problem solver
MS Windows proficient
Exceptional communication skills
Multi-line phone talent
Certified in 10-key
Works well under pressure
Trusted key holder
Strong client relations
Training development aptitude
Proficient in cash management
Strategic sales knowledge
POS systems expert
Attention to detail
Excellent planner and coordinator
Social media knowledge
Customer Service Representive II, 05/2014 to Current Department of Public Safety – Houston, Texas
Meets and deals with the general public in professional and courteous manner;.
Determines the legal needs and requirements of driver license and identification card applicants.
Screens application forms to ensure applicant qualification.
Checks accuracy of original, renewal, and duplicate license applications, driver education certificates, school attendance forms, insurance documents, registrations, and notarizes forms; ensures source document data input to basic state records is correct to prevent future master record changes.
Administers and grades written and oral driver examinations.
Schedules applicants for driving tests with examiners; operates automated testing machines to measure driver license applicants' knowledge of traffic laws and driving practices; operates computers and digital imaging workstations.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Cashier, 12/2013 to 06/2014 Wal-Mart – Pearland, Texas
Greet customers, assist with pricing, marking merchandise, and bagging items.
Cashier, 12/2011 to 12/2013 Home Depot – HOUSTON, Texas
Serve as step-up Head Cashier.
Work at the Service Desk processing will calls and deliveries.
Conduct phone sales, both placing and receiving calls to customers.
Meet and exceed monthly sales goals.
Fill-in providing customer service in garden department, hardware, and tool department.
Cashier, 05/2011 to 07/2011 Dollar Tree – Houston, Texas
Performed customer service as a cashier accepting payment and provided change as needed.
Assisted customers by answering questions and directing them to correct areas of the store for desired merchandise.
Stocked and filled shelves and bins with merchandise.
Administrative Assistant, 06/2010 to 08/2011 ExxonMobil – Houston, Texas
Performed clerical and administrative support duties such as filing, data entry, document and spreadsheet drafting, as well as receptionist and phone operator duties.
Secretary, 06/2009 to 08/2009 The Harris Law Firm – Houston, Texas
Answered phones, Entered daily data, made copies, Faxed and Sent emails.
Assisted the research of cases.
Volunteer Greeter, 10/2007 to 01/2008 Southeast Herman Memorial – Houston, Texas
Comforted guests Provided customer service Filed, Transported patients Answered phones Worked in radiology Applied and gained knowledge of medical terminology.
Librarian Assistants, 07/2007 to 09/2007 Parker Williams Library – Houston, Texas
Assisted the librarians.
Provided customer service.
Helped children in arts and crafts.
Made sure books were in order.
Checked the database.
Read to the children.
Cashier, 05/2007 to 01/2008 Food Town 209 – Houston, Texas
Provided customer service.
Worked on register.
Rung up customers.
Kept area clean.
High School Diploma: 2011 J. Frank Dobie High School - Houston, Texas
Member of the business professionals of america Club
Member of the Hosa Club
GED: 6 2011 GPA: GPA: 2.9GPA: 2.9
administrative support, arts, basic, Cashier, clerical, oral, hardware, customer service, data entry, database, digital imaging, directing, drafting, driving, Email, filing, Flash, forms, insurance, Internet Explorer, legal, medical terminology, Excel, money, Outlook, PowerPoint, Word, pricing, Read, receiving, receptionist, research, sales, Spreadsheet, phones, phone, Typing Speed, Word Processing, WordPerfect, written
I would greatly appreciate the opportunity to work with and learn from you and your talented team. I look forward to speaking with you soon.
Thank you for your interest,
Jasmine Rochelle Carmon