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Customer Service Rep Resume Example

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CUSTOMER SERVICE REP
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Highly enthusiastic customer service professional with 32 years experience.


Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
  • Energetic work attitude
  • Telephone inquiries specialist
  • Customer Service expert
  • Telecommunication skills
  • AdaptiveTeam Player

  • Lotus notes
  • Email
  • Internet research
  • Letters and Memos
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft word
  • Organization Skills
  • Proofreading
  • Telephone Skills
  • Typing
Accomplishments

Customer Assistance 

  • Worked diligently completing all assigned tasks, working overtime as needed.

Customer Service 

  • Customer Service
  • Researched, customer accounts to identify customer complaints by doing extensive research to resolve their issues and to insure a positive outcome.

Work Experience
Customer Service Rep
December 1981 to February 2014
Sysco - Chicago , IL

Resolved Customer issues and shared benefits of new products offered. Worked under strict deadlines and responded to service requests. Promptly responded to general inquiries from Customers via phone, letters e-mail and fax. Served as a bilingual Spanish/English customer service representative. Successfully interacted with customers to exceed their expectations and resolved all customer complaints.

Cleaner
April 2013 to December 2013
The Cleaning Authority - Pompano Beach , FL

I cleaned Lawyer and Doctor offices as well as Emergency Room and hospital rooms.

Cashier
November 1995 to March 1996
Gpm Investments - Big Stone Gap , VA

I worked as a cashier as well as stocked merchandise.

Educational Background
High School Diploma : 1980East High - City, State, USA
Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • East High

Job Titles Held:

  • Customer Service Rep
  • Cleaner
  • Cashier

Degrees

  • High School Diploma : 1980

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