LiveCareer-Resume

customer service phone represenative resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Dependable, hard-working woman with over 10 years of experience in hospitality, customer service, healthcare and child development. Along with experience in serving, and home cleaning. I am looking for a job that I can work hard in and earn my way up. 
Core Qualifications
  • Proficient in customer account software
  • Telecommunications knowledge
  • Troubleshooting skills
  • Strong problem solving ability
  • Customer service management expertise
  • Conflict resolution proficiency
  • Call center management experience
  • High customer service standards
  • Medical Assisting specialist
  • Enthusiastic caregiver
  • Familiarity with disease management programs
  • Blood Withdrawal certification
  • Wound cleaning/care ability
  • Drug administration trained
  • Qualified in specimen collection/processing
  • Client-focused
  • Quick learner
  • Computer proficient
  • Disease prevention
  • Complex problem solving skills
  • WIC knowledge
  • Valid Ga. driver’s license
  • Reliable transportation
  • Compassionate
  • Dedicated patient advocate
  • Medical records and documentation
  • Skilled in conducting physical examinations
  • Geriatric treatment knowledge
  • Diagnostic tools experience
  • BAC screen/drug screen collection ability
  • Front desk training
  • Communicates effectively
  • Event planning
  • Exceptional multi-tasker
Education
Mcintosh County Academy - Mcintosh Count , Expected in 2002 High School Diploma : - GPA :
, Expected in 2005 LPN : - GPA :
, Expected in Altamaha Technical College - Jesup Ga. Recieved The Clinical Nurse Of The Year Award From The Doctors And Nurses At The Local Hospital Where We Done Our Clinical Rotation. : - GPA :
Experience
Danbury Public Schools District - Customer Service Phone Represenative
Danbury, CT, 08/2017 - 01/2017
This was a temporary position through the holidays. I worked for the client Keurig, I answered the customer service line where we solved any issues working through problems with the system, placed orders and dealt with very irate clients and worked through all types of situations.
Southeastern Health - School Nurse
, , 08/2011 - 02/2012
  • Obtained Medications From Parents And Made Sure They Were Given At Right Times And Intervals To Children.
  • Kept Up With All Shot Records For Pre-k-3rd Grade.
  • Rountine Lice Checks Administered Breathing Treatments To All Ages As Needed Assesed Any Accidents With Children And Dertermined With Parental Permission What Action Would Be Taken Made Contact If Needed With Parents Or Doctors Offices Obtaining To Students.
  • Logged All Information Into School Computer System And Reminded Parents When Refill Medications Were Needed.
McIntosh County Jail - Mcintosh Co - Jail Nurse
, , 08/2008 - 07/2009
  • Designed Appropriate Nursing Care Plans.
  • Educated Patients, Caregivers, And Their Families In Adopting Lifestyle Changes That Lead To Recovery.
  • Monitored Patients Condition And Reported Remarkable Changes To Handling Physician.
  • Extracted Blood Specimens Via Peripheral Sticks And Infusion Lines To Check For Electrolytes, Liver And Kidney Functions, And Blood Chemistry.
  • Catalog Patients Medical Records Conduct Training For New Staff Member Checking Patients Physical Condition And Vital Signs Administered, Kept Track Of And Reordered All Medications For Inmates.
  • Made Sure All Inmates Were Tested For HIV/TB Provided Inhouse Physician With All Information Needed And Also Made "to Be Seen" Lists Prioritizing Who Was Seen And When.
  • Worked For 3 Months 7days A Week And Was The Only Nurse In The Jail This Means Being Called In At Night And Working Weekends And Holidays.
Dr.Blasy - Hinesville Ga - Office Nurse
, , 01/2006 - 04/2008
  • Conducted Wound Care, Electrocardiography, And Hearing Tests.
  • Conducted Follow-ups On Postoperative Patients After Hospital Discharge.
  • Monitored Patients Condition And Reported Remarkable Changes To Handling Physician.
  • Assessed Patients By Obtaining Vital Signs And ECG.
  • Extracted Blood Specimens Via Peripheral Sticks And Infusion Lines To Check For Electrolytes, Liver And Kidney Functions, And Blood Chemistry.
  • Catalog Patients Medical Records Conduct Training For New Staff Member Provide Evaluation And Assessment For In-patients Checking Patients Physical Condition And Vital Signs Assisted In Botox Injections And Laser Hair Removal Helped Run An Office Where We Seen Around 52 Patients A Day Very Busy Work Used And Aquainted With Electronic Medical Records.
Professional Affiliations
American Nurses Association
Skills
Catalog, Chemistry, Basic computer skills, Critical thinking, Electronic Medical Records, Injections, Laser, Office, Nursing, presentation skills, verbal communication skills, Vital Signs, Wound Care
  • Healthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, breastfeeding educator People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills Sales Software: Salesforce.com, TapScan
  • Public Relations Software: Bacon's Mediasource, Factiva
  • Desktop Publishing Software: Photoshop, Illustrator, HTML

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Resume Overview

School Attended

  • Mcintosh County Academy - Mcintosh Count

Job Titles Held:

  • Customer Service Phone Represenative
  • School Nurse
  • Jail Nurse
  • Office Nurse

Degrees

  • High School Diploma
  • LPN
  • Altamaha Technical College - Jesup Ga. Recieved The Clinical Nurse Of The Year Award From The Doctors And Nurses At The Local Hospital Where We Done Our Clinical Rotation.

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