Sales, Data Entry, Filing, Inventory, Microsoft Excel, Microsoft Word, Customer Service, 40+ WPM, (10+
01/2007 to 07/2016
Customer Service / GM (Game Moderator)Netdragon Websoft Inc – Diamond Bar, CA
GM Functions such as answering online complaints, questions, fraud cases, payment issues, managingforums, monitoring bot/cheat users online.
Customer Service such as answering phone calls, addressing customer inquiries, scan/fax documents, process invoice, orders, shipping labels, ship products, and helping with marketing going to conventions and shows.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Associate of Arts: Computer Science International School of Proclesia - Bataan, Philippines