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Customer Service Desk Resume Example

Resume Score: 80%

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CUSTOMER SERVICE DESK
Summary

My name is Mario Jackson. I am very ambitious, goal oriented, and i love and enjoy life. My aim is to be as successful as i want to be while living on this earth.

Highlights
  • Call center
  • Typing
  • Excel
  • Power point
  • Microsoft word
  • Access program
  • Generating sales

  • Writing
  • Well spoken
  • Organization
  • Customer service
  • Leading
  • Communication
  • Diversity
Experience
08/2012
Orchard Supply Hardware - Sand City, CACustomer Service Desk

Consisted on auditing, opening, and closing registers. Looking over cashiers to make sure they are giving the best customer service to the customers. Making orders for items that were running low inside the store.

07/2012
Frederik Enterprise - Seaside, CASales Rep

Consisted of selling Direct T.V. products. Being responsible for giving accurate information about the product and making sure that the i met the needs that fit in the customers best interest. Constantly

engaging conversations with customers and paying great detail to what the customer wants to get out of digital cable.

01/2011
AAA Contact Service Call Center - Oklahoma City, OKCustomer Service Representative.

Working in the Membership department, i assisted AAA customers with our great AAA roadside benefits such as our Basic, Plus, and Premier packages. My focus and accomplishments also consist of generating leads for our insurance policies that AAA carries. Including being responsible for evaluating and development of a customers needs consisting of 50 + direct the needs of the customers. Overseeing daily operations regarding business unit operations. Point of contact regarding conversation, meeting expectations, deadlines and developing all new AAA members. Successfully developed a crew of new and tenured co workers to be a top performing team in accuracy, lead generation, customer service and average handle time.

Education
2006
Monterey High School - Monterey, CA, USHigh School Diploma: 3.0 GPA
2009
Talking Leaves - Talequah, OK, USCertificate: Business Office Tech.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Orchard Supply Hardware
  • Frederik Enterprise
  • AAA Contact Service Call Center

School Attended

  • Monterey High School
  • Talking Leaves

Job Titles Held:

  • Customer Service Desk
  • Sales Rep
  • Customer Service Representative.

Degrees

  • High School Diploma : 3.0 GPA
    Certificate : Business Office Tech.

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