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Customer Service Champion Resume Example

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CUSTOMER SERVICE CHAMPION
Career Overview
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
  • Adaptive team player
  • Customer service expert
  • Strong organizational skills
  • Invoice processing
  • Knowledge of Siding & Windows                              
  • Collections 
Accomplishments
Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding product questions, promotions and orders.
Work Experience
February 1999
KaycanAkron, OHCustomer Service ChampionResponsible for waiting on  customers in a timely manner and guaranteeing high level of customer service. Accurately entering and shipping all orders.  Assist internal and external customers with any questions they have.  Processed merchandise returns and exchanges.   Quote windows for contractors and process the orders.  Review accounts weekly and make collection calls as needed.
November 1988
to
December 1998
Westfield Insurance CompanyWestfield Center, OhCustomer Service RepresentitiveCross-trained and provided back-up for other customer service representatives when needed.  Managed quality communication, customer support and product representation for each client. Answered questions from insurance agents and insured's.
Educational Background
1988
Norton High SchoolNorton, OH, USAHigh School Diploma
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Resume Overview

Companies Worked For:

  • Kaycan
  • Westfield Insurance Company

School Attended

  • Norton High School

Job Titles Held:

  • Customer Service Champion
  • Customer Service Representitive

Degrees

  • High School Diploma

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