Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Personable and responsible Cashier with 15+years in retail and customer service. Solid team player with upbeat, positive attitude.
Excellent communication skills with the ability to work in a diverse work environment.
Prevented store losses using awareness, attention to detail and integrity. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance, maintenance and cleaning. Designed and suggested new display ideas to improve accessibility to merchandise. Guaranteed positive customer experiences and resolved all customer complaints. Stocked and rotated inventory regularly. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Observed and assessed student performance and kept thorough records of progress. Differentiated instruction according to student ability and skill level. Taught students in various stages of cognitive, linguistic, social and emotional development. Incorporated creative lessons into daily activities to create a structured yet enjoyable learning environment. Provided a creative and healthy learning environment with a positive attitude to achieve educational goals.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Organized files, developed spreadsheets, faxed reports and scanned documents. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. Maintained the front desk and reception area in a neat and organized fashion.
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