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Hill College - Hillsboro, TX
- Graduated with 3.85 GPA
- Graduated magna cum laude
- Dean's List Fall 2019, Spring 2020, Fall 2020, December Mini-mester 2020
- President's List Fall 2019 and Spring 2020
- Member Omega Phi
- Member of NSLS- National Student Learning Society
- Awarded 2 year Hill College Music scholarship
- Awarded Certification in Leadership
Grandview High School - Grandview, TX
- Graduated with 3.5 GPA
- Graduated in Top 25% of Class
- Continuing education in Dual Credit student in Business Administration Associates degree
- Awarded Certifications in Word, Excel, Powerpoint and Adobe
- Elected to NHS for Student Organization of National Honors Society in 2017-2019
- Elected Captain of UIL Accounting Team, BPA Fundamental Accounting and UIL Marching and Concert Band
- Received Aaron Fry Memorial scholarship, John Phillip Sousa scholarship and Band Booster scholarship
- Member of UIL Accounting, UIL Band, BPA Fundamental Accounting, Solo and Ensemble
Reliable Floor Associate offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Inside Lawn and Garden and other department areas and flexible with changing business needs.
I am also a welcoming Customer Service Cashier adept at greeting customers daily, counting money for purchases and refunds, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Areas of expertise include Customer Service and Internet Fulfillment.
Refund handling
:Payment collection
:Retail merchandising
:Order taking
:Customer assistance
:Refunds and exchanges
:Inventory management
:Cash register operation
:Identification checks
:Wire Transfers
:Purchase assistance
:Product and service sales
:Cleaning and sanitizing
:Cash Handling
:Product knowledge
:Best Buy – San Francisco, CA,
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Educated customers on promotions to enhance sales.
- Handled daily credit and cash transactions for customers with accuracy and speed.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers with special services, account updates and promotional options.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Operated cash register for cash, check and credit card transactions with accuracy.
Lowes Home Improvment – City, STATE,
- Worked outdoors in all weather conditions to care for plants and serve customers.
- Watered plants and regularly checked for naturally wilted parts to remove.
- Created special clearance racks to move older, out-of-season and less attractive plants quickly.
- Went above-and-beyond to locate desired items by checking with sister locations and other departments.
- Completed opening, closing and shift change tasks efficiently to keep store ready for guests.
- Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers by answering questions and fulfilling requests.
- Reviewed weekly sales circulars and monitored price changes.
- Efficiently processed new orders, completing daily transactions with remarkable accuracy.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Dairy Queen – City, STATE,
- Assisted other team members to achieve goals.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Supported great dining and meal experiences for guests.
- Performed shift change tasks each day to keep store efficient and neat.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
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Resume Overview
School Attended
- Hill College
- Grandview High School
Job Titles Held:
- Customer Service Cashier
- Inside Lawn and Garden Associate
- Dairy Queen Crew Member
Degrees
- Associate of Arts
- High School Diploma
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