Customer Service Cashier Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Focused Phlebotomist of 11 years of experience and expertise in performing venipuncture on newborn to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control. Friendly Customer Service Cashier with 10 years of experience working in restrurant retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes.

  • Product Organization
  • Shipping and Receiving
  • Cleaning
  • Store Merchandising
  • Guest Services
  • Purchasing
  • Customer Complaint Resolution
  • Recording Data
  • Blood Specimen Storage
  • Phlebotomy
  • Laboratory Testing
  • Drawing Blood
  • Patient confidentiality
  • Medical Records Management
  • First Aid/CPR
  • Sales
  • Food Preparation
  • Product Restocking
  • Cash Handling
  • Cash Register Operation
  • New Product Information
  • Specimen Collection
  • Quality Control Guidelines
  • Specimen Labeling Procedures
  • Venipuncture
  • Infection Control
  • Laboratory Procedures
  • Medical records review
  • Sample and specimen collection
  • Team building
  • Problem resolution
Alexandria Senior High School Alexandria, LA Expected in 05/1991 High School Diploma : - GPA :
Rapides Regional Medical Phlebotomy School Alexandria, La., Expected in 03/2000 ASCP Certification : Phlebotomy - GPA :
Work History
Roche Bros - Customer Service Cashier
Bridgewater, MA, 01/2020 - 03/2020
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Educated customers on promotions to enhance sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Resolved customer complaints and maintained clean and tidy checkout area.
Senior Lifestyle Corporation - Server Shift Leader
Winter Haven, FL, 03/2011 - 05/2019
  • Prepared beverages and filled food orders for customers.
  • Prepared daily [Type] and [Type] reports to assist business leaders with key decision making and strategic operational planning.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Marshfield Clinic - Phlebotomist Technician
Medford, WI, 11/2008 - 06/2010
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Organized daily work based on collection priority.
  • Performed bedside tests like bleeding time tests and entered results into patient charts.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Followed physician orders when administering therapeutic phlebotomy.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Logged patient information and recorded results into system using [Software] and [Software].
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Obtained blood specimens by performing venipunctures and finger sticks [Number] times per day.

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Resume Overview

School Attended
  • Alexandria Senior High School
  • Rapides Regional Medical Phlebotomy School
Job Titles Held:
  • Customer Service Cashier
  • Server Shift Leader
  • Phlebotomist Technician
  • High School Diploma
  • ASCP Certification

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