Enthusiastic technology savvy retail professional with six years of hands-on experience in customer service, information technology, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Eager to apply my communication and computer skills.
Identified and corrected data entry errors to prevent duplication across systems.
Entered data into spreadsheets, documents and databases, maintaining 100% accuracy rate.
Streamlined network operations, resulting in improved delivery times and higher level of customer service across all locations with more than 5000 onsite users.
Provided exemplary assistance and insight for those using computer and telephone services, increasing system continuity by 100 %.
Recorded and resolved issues, escalating those that required support to the Network Supervisor.
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