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customer service Resume Example

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CUSTOMER SERVICE
Summary

Committed and focused customer service representative who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility.

Highlights
  • Dedicated team player
  • Strong interpersonal skills
  • Schedule management
  • Resourceful
  • Microsoft Office proficiency
  • Time management
  • Self-directed
Experience
customer service 04/2013 to 03/2014BuchheitCape Girardeau, MO
  • Manage the customer service area, including greeting visitors and responding to telephone and in-person requests for information.
  • Take payments on multiple accounts within the company.
  • Open and close the cash drawers in front end of business.
  • Maintain the front desk and reception area in a neat and organized fashion.

front desk customer service representative 07/2012 to 04/2013USPS postal stationCape Girardeau, mo
  • Customer service, sort mail, provide postage, open and close postal unit.
  • Managed daily office operations and maintenance of equipment.
  • Maintained the front desk and postage area in a neat and organized fashion.
Personal nanny08/2010 to 05/2012Nanny for Cathrine SellersCape Girardeau, MO
  • Provided transportation to and from school.
  • Assisted after school with tutoring.
  • Provided a clean play and work area.
  • Some light cooking provided.
Professional communication, customer service and billing representative 06/2007 to 06/2010NARSCape Girardeau, MO
  • Professional communication skills,and customer service.
  • Proficient in taking payments and assisting customers with billing inquires.
  • Excel and taking work orders for IT issues and working through problems over the phone.
Sales Representative 06/2005 to 05/2007Tri-State WaterCape Girardeau, MO
  • Provide quick and accurate customer service.
  • Ability to produce sale leads.
  • Excellent ability to communicate with others.
Education
BFA: Historical Preservation HistoryDecember 2012Southeast Missouri State UniversityCape Girardeau, MO
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Resume Overview

Companies Worked For:

  • Buchheit
  • USPS postal station
  • Nanny for Cathrine Sellers
  • NARS
  • Tri-State Water

School Attended

  • Southeast Missouri State University

Job Titles Held:

  • customer service
  • front desk customer service representative
  • Personal nanny
  • Professional communication, customer service and billing representative
  • Sales Representative

Degrees

  • BFA : Historical Preservation History December 2012

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