Full time, Long term employment. Office Manager, Secretary, Office Assistant, Accounts Payable & Receivable, Clerical, Customer service. Highly organized and detail-oriented Administrative Assistant with more than 30 years experience supplying thorough, organized administrative support up to 20 senior executives. Customer Service Rep. who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Customer Service Rep who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Quality-focused Administrative Assistant committed to approaching administrative tasks with tenacity and attention to detail. Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.
50-60 WPM typing speed
Professional phone etiquette
Excellent communication skills
Articulate and well-spoken
Accurate and detailed
Works well under pressure
Certified in 10-key
Compensation and benefits
Advanced clerical knowledge
Filing and data archiving
Customer Service, 08/2004
to 02/2014 FAST of Florida – Clearwater,
Answer phones, set up new customers and service calls.
Set up new contracts, dispatch service calls to technicians.
Typing, filing and general office duties.
Answered and quickly redirected up to 30 calls per hour.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Screened all visitors and directed them to the correct employee or office.