Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Customer-oriented coway cody successful at troubleshooting and handling customer support issues in a timely manner. Customer Service Professional highly skilled in call center management, training, recruiting, service solutions, and innovative marketing concepts. Customer Service Manager highly skilled in negotiating, instructing and supervising Call Center Representatives.
3D Studio Max
Commercial interior design
3D rendering software
to 02/2016 coway – 4221 wilshire blvd #210 los angeles california
Answered and quickly redirected
Ordered and distributed office supplies while adhering to a fixed office budget.
Answered and managed incoming and outgoing calls while recording accurate messages.
Helped distribute employee notices and mail around the office.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Processed client rebate reconciliation, reporting and check requests.
to 02/2006 hesung e&c – seoul. jansil