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Customer Service Resume Example

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CUSTOMER SERVICE
Professional Summary

Medical Transport Driver with exceptional knowledge of operating handicap-accessible passenger vans within Sacramento area. Safely and securely transports patients and helps clients transfer between destinations. Keeps vehicle sanitary and clean for pleasant passenger experience.

Transport Driver experienced in passenger transportation and safety. Professionally cleans company vehicle, assists clientele in boarding, and utilizes location devices for successful navigation. Consistently exceeds business expectations and customer needs.

Decisive and passionate Transport Driver with dedication to effective patient care. Remain composed in high-pressure situations to best support EMTs and other emergency response personnel. Bringing clean driving record and unmatched attention to detail.

Capable and cooperative Transport Driver with advanced driving skills and commitment to safe operating practices. Motivated to and highly capable of provide life-saving care in fast-paced, high-pressure situations. Expert in first aid application and effective in sanitization procedures.

[Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Multi-talented Transport consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Experienced Transport driving with over 10 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Quality Assurance
  • Customer retention
  • Operations management
  • Operational Improvement
  • Team building
  • Customer Service
  • Project Management
  • Training
  • MS Office
  • Data Entry
Work History
Customer Service, 11/1989 to 08/2002
Keystone Automotive Operations, Inc. – Cheney , WA
  • Effectively communicated with customers about account changes, new [Type] products or services and potential [Type] upgrades.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Processed [Number] invoices each [Timeframe] and mailed documentation to clients.
Transport Driver, 08/2010 to 10/2018
Great Lakes Coca-Cola Bottling – Flint , MI
  • Updated daily logs and customer paperwork with relevant details.
  • Helped prepare and secure loads for delivery.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Communicated with dispatch to convey delays and adjust delivery plans.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Finalized daily logs on schedule to update internal records and upholdDOT requirements.
  • Conducted efficient cargo transfers to maintain route schedules.
Medical Transport Driver, 12/2019 to Current
Air Methods Corporation – Warner , OK
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
  • Transported patients and clientele using [Type] and [Type] vehicles between medical facilities.
  • Assisted handicapped customers to safely complete transfers between van and facility.
In Home Support Worker, 08/2018 to 02/2019
Vacasa – Kiawah Island , SC
  • Saved $[Amount] by researching and implementing [Type] cost-saving initiatives and creating fresh new approaches to long-standing problems.
  • Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base.
  • Drove [Type] and [Type] operational improvements that resulted in significant savings and improved profit margins.
Education
Diploma: Business Administration And Management, 09/1973
Sacramento High School - City, State
  • Professional development completed in [Subject]
  • Graduated with 3. GPA
Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
  • Completeness
  • Formatting
  • Measurable results
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Sacramento High School

Job Titles Held:

  • Customer Service
  • Transport Driver
  • Medical Transport Driver
  • In Home Support Worker

Degrees

  • Diploma : Business Administration And Management , 09/1973

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