Customer Sales Rep05/2016 to CurrentHertz Rent A CarChicago, IL
Provide world class customer service by managing the rentals and returns process.
Resolve customer issues and concerns.
Answer telephone calls in a timely manner.
Emphasis on selling and revenue maximization on core product.
Car Transporter10/2014 to 03/2016Hertz Rent A CarTallahassee, FL
Transports vehicles safely within the airport to various service areas Safely moves vehicles between airport and off airport location Provide outstanding customer service Maintain courteous and professional behavior and appearance Follow all company safety policies and procedures and protect company assets Ability to work with minimal supervision while maintaining high energy.
Sales Associate12/2011 to 06/2013The Sweet SpotBainbridge, Georgia
Establish/identify prices of goods/service/admission, & tab bills w/calculator or cash register.
Assist customers by providing information and resolving their complaints.
Greet customers entering establishment.
Answer customers' questions and providing information on products.
Maintain clean and orderly checkout area, and complete other general duties.
Stock shelves, and mark item prices.
Bag, or gift wrap merchandise.
Offer customers carry out services.
Front Desk Assistant08/2010 to 06/2011Parkland CollegeChampaign, Illinois
Answer phones & give info to callers, take messages, or transfer calls to appropriate individuals Greet visitors/callers, handle inquires or direct them to appropriate persons based on needs.
Maintain scheduling and event calendar.
Schedule and confirm appointments for clients, customers/student, or supervisors.
Field Worker09/2008 to 06/2010M.A.G.I.CChicago, Illinois
Provide various activities for youth to occupy time.
positively after school.
Assisting with assignments.
Education and Training
Criminal JusticeMay 2011 May 2010Parkland CollegeCriminal Justice