Customer Relationship Officer Resume Example
I am a fun, friendly and extremely driven person with a bubbly personality who currently holds 2 years of experience in fast-paced customer service and approximately 10 months (and counting) of experience in a call center environment. I find myself personable and professional under pressure.
?As I am currently a Customer Relationship Manager I have superior computer skills and telephone etiquette with excellent communication skills.
I am patient and empathetic with an extensive background in conflict resolution, enquiries and customer care.
Adept at working in diverse retail and customer service environments.
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City Of Fort Myers, FlFort Myers , FL
- Called on average 40 customers a day in reference to the existing advertising the have with Yellow Pages, addressed enquiries, solved problems and made sure details were up to date, correct and relevant for the business.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Built long-term customer relationships.
- Dedicated to continuously improving abilities and product knowledge.
- Asked open-ended questions to assess customer needs.
- Learned, referenced and applied product knowledge information.
Hungry JacksCity , STATE
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Provided fantastic customer experience to generate a loyal clientèle.
- Assisted customers with food selection and any other enquiries they may have had.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Handled money appropriately and responsibly on a daily basis.
- Use of a computerized register.
- Efficient in speed of service.
Lowanna CollegeCity, State
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Resume Overview
School Attended
- Lowanna College
Job Titles Held:
- Customer Relationship Officer
- Cashier
Degrees
- High School Diploma : 2011
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