Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism.
*In August of 2014, I was promoted to Customer Relationship Manager ll and relocated to Loss Mitigation Department.
* October 2012, I accept a Customer Relationship Manager permanent position and moved out of the Process Support Role within Bank of America.
Completed GED Program Received GED which was a requirement to complete my Office Management and Administration Degree
Microsoft Word, Excel, Outlook, Powerpoint, Lotus Notes, Siebel, Loan Admin Mortgage Portal, Loss Mitigation, Home Retention, Skip Tracing, Technical Support Agent for Comcast, Sales, Hotel Assistant Manager and Night Audit for Hilton Brands. Data Entry
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