customer relations clerk resume example with 20+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution

  • Courteous demeanor
  • Energetic work attitude
  • Telecommunication skills

Educational Background
University of Texas, Tyler Tyler, Texas Expected in 1982 Bachelor of Science : Elementary Education - GPA :

Graduated with honors while single mother with 2 babies at home

Southwestern Assemblies of God University Waxahachie, TX Expected in 1973 Junior college diploma : Elementary Education - GPA :

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to promote

customer satisfaction

Customer Assistance

  • Worked with company systems such as AS400 and diligently completed all assigned tasks, working overtime as needed.

Work Experience
Arrive Logistics - Customer Relations Clerk
Remote, OR, 07/2009 - Current

Currently work in the Resort Owner Services office on the property of The Villages Resort in Flint, Texas.

My duties include:

* resolve conflicts and handle concerns of members regarding their stays at the resorts.

* read Daily Resort Free Text and scan for any unresolved problems with members stays which includes unresolved maintenance repairs. I also look for honorable mentions for employees.

* read resort Comment Sheets and again look for any unresolved problems with members, maintenance, sales and/or honorable mentions. I also tag sheets for referrals for the sales department.

Wellpath - Teacher
Camp Hill, PA, 06/1984 - 03/2008

*taught Reading Improvement at the high school level for 4 years.

*from 1988 to retirement in 2008 taught both 4th and 5th grade. Some years I had a self-contained classroom and other years I team taught with the other teachers. The last few years I mostly taught 5th grade Math, Science and/or Social Studies.

Wellpath - Teacher
Carson City, MI, 1983 - 03/1984

* taught Reading grades 6-8

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Resume Overview

School Attended

  • University of Texas, Tyler
  • Southwestern Assemblies of God University

Job Titles Held:

  • Customer Relations Clerk
  • Teacher
  • Teacher


  • Bachelor of Science
  • Junior college diploma

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