High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in Hospitality building robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as mentor new associates with Upselling tips . Friendly and polished offering proven experience in extremely busy, high energy environments. Accustomed to providing individualized guest service, including managing VIP requests. Proficient in coordinating reservations, updating accounts and promoting customer satisfaction. Customer Care specialist. In bound out bound call center experience. With high volume calls.
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