•Extremely focused on identifying potential problem areas, minimizing issues, formulating and executing competent solutions.
•A conscientious and results-oriented employee with 10+ years experience in the customer service arena.
•Ability to work with a sense of urgency without degradation to quality.
•Readily adapts to a changing environment and performs well in team or independent settings.
•Possesses excellent written and verbal communication skill sets.
•Embraces company goals and initiatives.
•Understands the need for confidentiality in dealing with sensitive member information and office material.
•Ability to adapt positively to frequent changes in all areas of work.
•Team player with the ability to consistently provide high-level, systematic standards of performance.
Associate, Customer Service, Receptionist, Retail Sales, Payments, Outbound Calls, Claims, Contracts, Settlements, Access, Accountable For, Answering, Answering Incoming, Documenting, Help desk, Medicaid, Outbound dialer, Reconciliation, , Training, Account Maintenance, And Account, Benefits, Billing, Correspondence, Educating, Incoming Calls, Maintenance, Medicare, Administrative Assistant, Scheduling, Telephone, Data Entry, Excel, Excellent Written, Excellent Written And Verbal Communication Skills, Executive Level, Ms Office, Outlook, Solutions, Team Player, Word, Written And Verbal, Medical Assistant
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