I have eighteen years of professional experience in a variety of industries including customer service, retail sales, telecommunications, hospitality and in-home care. I've developed and maintained relationships with customers/clients to cultivate new business. I've worked with customers/clients to understand their personal and business goals and objectives to provide solutions that meet or exceed their expectations. I've trained and mentored new sales and management personnel using real life situations, providing both positive and negative feedback, reinforcing skills and building self-esteem. I'm a proven self-starter, working both independently and as a vital member of the team, contributing to the success of the entire team. I've utilized excellent business judgment and time management skills to ensure operational proficiency. I multi-task to ensure sales goals are consistently met and exceeded to enhance profitability of the company.
Client relations, customer service, sales, contracts, financial management, personnel management, quality control, inventory control, electronics, telecommunications, technical troubleshooting.
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