customer care agent Resume Example
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CUSTOMER CARE AGENT
Professional Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I have many years of experience in sales , trouble shooting , data entry and customer service .
Work Experience
customer care agent12/2015 to 07/2016Baldor FoodBronx , NY
- Provided accurate and appropriate information in response to customer inquiries.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Complete forms in accordance with company procedures.
- Maintain or examine the records of government agencies.
- Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
- Collect payments for subscriptions Start new subscriptions.
Take Out Manager 08/2013 to 04/2015Baldor FoodPhiladelphia , PA
- Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Season and cook food according to recipes or personal judgment and experience.
- Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
- Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
- Keep records and accounts.
- Coordinate and supervise work of kitchen staff.
- Cleaned and prepared various foods for cooking or serving
- Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
Fincial Aid Assitant 08/2011 to 10/2012PerceptisCity , STATE
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Customer Service Representatives.
- Provided accurate and appropriate information in response to customer inquiries.
- Addressed customer service inquiries in a timely and accurate fashion.
- Assisted with FASA for college students.
- Accepted payments from college students.
Customer Care Agent 12/2009 to 06/2011SamsungCity , STATE
Provided accurate and appropriate information in response to customer inquiries.
Technical support for home TV
Place orders & cancel orders
Addressed customer service inquiries in a timely and accurate fashion. Built customer loyalty by placing follow-up calls for customers who reported product issues.
Education and Training
High School DiplomaJun 2009Southside High SchoolCity, State
Skills
Salesforce
QuickBooks
CSG
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Resume Strength
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- Strong summary
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Resume Overview
School Attended
- Southside High School
Job Titles Held:
- customer care agent
- Take Out Manager
- Fincial Aid Assitant
- Customer Care Agent
Degrees
- High School Diploma Jun 2009
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