Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. I have many years of experience in sales , trouble shooting , data entry and customer service .
Work Experience
customer care agent12/2015 to 07/2016ConcentrixGreenville, SC
Provided accurate and appropriate information in response to customer inquiries.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Complete forms in accordance with company procedures.
Maintain or examine the records of government agencies.
Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
Collect payments for subscriptions Start new subscriptions.
Take Out Manager 08/2013 to 04/2015Chipotle Mexican GrillGreenville, SC
Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
Season and cook food according to recipes or personal judgment and experience.
Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
Keep records and accounts.
Coordinate and supervise work of kitchen staff.
Cleaned and prepared various foods for cooking or serving
Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
Fincial Aid Assitant 08/2011 to 10/2012PerceptisGreenville, SC
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Customer Service Representatives.
Provided accurate and appropriate information in response to customer inquiries.
Addressed customer service inquiries in a timely and accurate fashion.
Assisted with FASA for college students.
Accepted payments from college students.
Customer Care Agent 12/2009 to 06/2011SamsungGreenville, SC
Provided accurate and appropriate information in response to customer inquiries.
Technical support for home TV
Place orders & cancel orders
Addressed customer service inquiries in a timely and accurate fashion. Built customer loyalty by placing follow-up calls for customers who reported product issues.
Education and Training
High School DiplomaJun 2009Southside High SchoolGreenville, SC
