Custodial Supervisor resume example with 16 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Motivational leader and organization with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Forward-thinking shift manager proficient in generating high-quality work. Talented at leveraging tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Versatile Shift Manager offering 16 years of experience and demonstrated track record of leadership and operations success. Drives improvements in overall service levels, transactional efficiencies and cost management. Presents ideas, concepts, concerns and questions positively and professionally.
Skills
Friendly, positive attitude
Working collaboratively
Multitasking
Communication
Active listening
Flexible
Work ethic
Materials organization
Safety protocols
OSHA regulations
Facility cleaning
Supply management
MSDS knowledge
Fluent in spanish and english
Janitorial equipment familiarity
Team work
Organization
Experience
Custodial Supervisor, 11/2020 - Current Emcor Group, Inc. – Hampton, VA,
Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
Managed maintenance activities, including supervising staff and inspecting equipment.
Helped team members use supplies efficiently to achieve department objectives.
Conducted ispenction in 21 building at Denver Federal Center
Standardized purchase of all equipment, tools and supplies.
I coordinate the team for disinfect.
Custodial Worker, 03/2016 - 11/2020 River Edge – Atlanta, GA,
Maintained building interiors with routine deep cleaning of high-traffic areas.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Notified proyect manager about needed repairs to maintain public safety.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
Operated compactors and balers to discard cardboard boxes and trash.
Shift Manager, 05/2005 - 11/2019 University Of Wisconsin Madison – Wausau, WI,
Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Generated reports to assess performance and make adjustments.
Managed schedules, accepted time off requests and found coverage for shifts.
Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Documented receipts, employee hours and inventory movements.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Studied existing procedures and policies to offer optimal leadership to employees and customers operations when standing in for absent managers.
Spearheaded training initiatives to improve employee performance and bottom-line business results.
Assessed, optimized and elevated operations to target current and expected demands.
Optimized productivity, streamlined program efficiency, and boosted profitability.
Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
Established ambitious goals for employees to promote achievement and surpass business targets.
Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
Met with each associate to establish realistic monthly sales goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
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