Custodial Supervisor resume example with 16 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Motivational leader and organization with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Forward-thinking shift manager proficient in generating high-quality work. Talented at leveraging tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Versatile Shift Manager offering 16 years of experience and demonstrated track record of leadership and operations success. Drives improvements in overall service levels, transactional efficiencies and cost management. Presents ideas, concepts, concerns and questions positively and professionally.

  • Friendly, positive attitude
  • Working collaboratively
  • Multitasking
  • Communication
  • Active listening
  • Flexible
  • Work ethic
  • Materials organization
  • Safety protocols
  • OSHA regulations
  • Facility cleaning
  • Supply management
  • MSDS knowledge
  • Fluent in spanish and english
  • Janitorial equipment familiarity
  • Team work
  • Organization
Custodial Supervisor, 11/2020 - Current
Emcor Group, Inc. Hampton, VA,
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Helped team members use supplies efficiently to achieve department objectives.
  • Conducted ispenction in 21 building at Denver Federal Center
  • Standardized purchase of all equipment, tools and supplies.
  • I coordinate the team for disinfect.
Custodial Worker, 03/2016 - 11/2020
River Edge Atlanta, GA,
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Notified proyect manager about needed repairs to maintain public safety.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Operated compactors and balers to discard cardboard boxes and trash.
Shift Manager, 05/2005 - 11/2019
University Of Wisconsin Madison Wausau, WI,
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Generated reports to assess performance and make adjustments.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Studied existing procedures and policies to offer optimal leadership to employees and customers operations when standing in for absent managers.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Met with each associate to establish realistic monthly sales goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Day Porter, 02/2014 - 03/2018
Marsden Holding Llc Findlay, OH,
  • Maintained inventory of all necessary supplies.
  • Tracked and documented completed duties.
  • Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained clean and tidy appearance in guest areas, such as reception, waiting areas and hallways.
  • Completed assigned cleaning duties, including sweeping, floor maintenance and window-washing.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Performed basic maintenance and cleaning as needed.
  • Cleaned various work areas by mopping, vacuuming and performing task sheets.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Delivered various items including newspapers, mail, faxes, messages, and check-out invoices to guest rooms.
  • Immediately responded to guest concerns and requests and quickly handled all issues.
  • Maintained pristine condition of lobby at all times and removed trash and discarded items immediately.
Education and Training
10 Grade: , Expected in
Abraham Lincoln High School - Denver, CO
GED: , Expected in 12/2013
Emily Griffith Technical College - Denver, CO

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Resume Overview

School Attended

  • Abraham Lincoln High School
  • Emily Griffith Technical College

Job Titles Held:

  • Custodial Supervisor
  • Custodial Worker
  • Shift Manager
  • Day Porter


  • 10 Grade
  • GED

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