csr service representative resume example with 3 years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Professional Summary
Well-organized and knowledgeable, able to stay calm under pressure, and quickly resolve customer complaints and issues. Offering skills in call control, order management and team collaboration. Effortlessly engage customers with good communication skills to boost satisfaction and build loyalty.
Skills
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Work History
CSR/Service Representative, 01/2019 - 01/2020
Wegmans Food Markets, Inc. – Collegeville, PA
Wegmans Food Markets, Inc. – Collegeville, PA
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered oxygen and supplies to existing patients as well as set up new patients that were discharged from hospitals in need of oxygen and supplies.
- Processed orders and coordinated delivery schedules to meet customer needs.
- Engaged with customers to understand and resolve issues and answer product questions.
Sales Associate, 06/2018 - 01/2019
Custom Truck One Source – Wilkes Barre, PA
Custom Truck One Source – Wilkes Barre, PA
- Maintained organized, presentable merchandise to drive continuous sales.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated customers on promotions to enhance sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Material Handler, 08/2017 - 01/2018
Vpne Parking Solutions – Highland Beach, FL
Vpne Parking Solutions – Highland Beach, FL
- Received and unpacked shipments and new equipment as directed.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Demonstrated and applied product knowledge of all company items.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Excepted donations from customers and sorted all items for correct departments.
Lot Attendant, 08/2016 - 08/2017
Marysville Ford – City, STATE
Marysville Ford – City, STATE
- Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Parked and retrieved cars according to customer needs.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Washed and detailed all vehicles after customer purchase.
Education
High School Diploma: Expected in
Narbonne High School - Los Angeles, CA
Narbonne High School - Los Angeles, CA
Accomplishments
- HYPERLINK "https://mail.yahoo.com/".
- Yahoo Mail.
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- HYPERLINK "https://mail.yahoo.com/d/compose/".
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- HYPERLINK "https://mail.yahoo.com/d/search/referrer=photos&accountIds=1&listContentType=IMAGES&listFilter=ALL_PHOTOS?.lang=en-US".
- Photos.
- HYPERLINK "https://mail.yahoo.com/d/search/referrer=documents&accountIds=1&listContentType=DOCUMENTS?.lang=en-US".
- Documents.
- HYPERLINK "https://mail.yahoo.com/d/list/referrer=coupons&accountIds=1&listContentType=COUPON_CARDS&listFilter=ALL_COUPON_CARDS?.lang=en-US".
- Deals.
- HYPERLINK "https://mail.yahoo.com/d/list/referrer=receipts&accountIds=1&listContentType=REFUND_CARDS&listFilter=ALL_REFUND_CARDS?.lang=en-US".
- Receipts.
- HYPERLINK "https://mail.yahoo.com/d/list/referrer=groceries&listContentType=OFFER_CARDS&listFilter=RECOMMENDED_OFFER_CARDS?.lang=en-US".
- Groceries.
- HYPERLINK "https://mail.yahoo.com/d/list/referrer=travel&accountIds=1&excludefolders=TRASH&excludefolders=BULK&listContentType=TRAVEL_CARDS&listFilter=TRAVEL_VIEW_UPCOMING&sortOrder=carddate_asc?.lang=en-US".
- Travel.
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- SettingsBackJessica Claire Patient Access Specialist.docPage1of 2.
- HYPERLINK "https://mail.yahoo.com/d/search/referrer=documents&accountIds=1&listContentType=DOCUMENTS/messages/1470/AEnuw0MANxLTWSMzhw7YyApAfjk:2?.lang=en-US&fullscreen=1&target=blank" \t "_blank.
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Resume Overview
School Attended
- Narbonne High School
Job Titles Held:
- CSR/Service Representative
- Sales Associate
- Material Handler
- Lot Attendant
Degrees
- High School Diploma
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