Well-organized and knowledgeable, able to stay calm under pressure, and quickly resolve customer complaints and issues. Offering skills in call control, order management and team collaboration. Effortlessly engage customers with good communication skills to boost satisfaction and build loyalty.
Skills
Multitasking
Attention to detail
Verbal communication
Problem-solving
Work History
01/2019 to 01/2020
CSR/Service RepresentativeWegmans Food Markets, Inc. – Collegeville, PA,
Offered advice and assistance to customers, paying attention to special needs or wants.
Delivered oxygen and supplies to existing patients as well as set up new patients that were discharged from hospitals in need of oxygen and supplies.
Processed orders and coordinated delivery schedules to meet customer needs.
Engaged with customers to understand and resolve issues and answer product questions.
06/2018 to 01/2019
Sales AssociateCustom Truck One Source – Wilkes Barre, PA,
Maintained organized, presentable merchandise to drive continuous sales.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Educated customers on promotions to enhance sales.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
08/2017 to 01/2018
Material HandlerVpne Parking Solutions – Highland Beach, FL,
Received and unpacked shipments and new equipment as directed.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Demonstrated and applied product knowledge of all company items.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Excepted donations from customers and sorted all items for correct departments.
08/2016 to 08/2017
Lot AttendantMarysville Ford – City, STATE,
Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
Responded to customer requests efficiently and with knowledgeable assistance.
Parked and retrieved cars according to customer needs.
Determined customer needs by asking relevant questions and listening actively to responses.
Washed and detailed all vehicles after customer purchase.
Education
Expected in
High School Diploma: Narbonne High School - Los Angeles, CA, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
