Knowledgeable and dedicated customer service professional with extensive experience in the customer service and food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Skilled call center professional versed in customer support protocols for USAA. Bring extensive high-call volume experience spanning 5+ years working with over the phone consumers. Superior computer skills and telephone etiquette. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate systems.
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