Sales professional successful at improving customer retention rates and growing revenue. Organized, motivated and hardworking with proficiency in Microsoft Office.
Youth trainer and mentor for E-Force sports performance company, marketing coordinator
*Volunteer for EAP "Elite Athletic Performance" coach and guest speaker
*Portland State youth football camps, coach and counselor
*Hobbies include family activities, hiking, fishing, coaching, golfing, traveling and cooking
Ability to Multi-Task
Strong conflict resolution skills
Exceptional time management skills
Dedicated Team Player
Customer Service Experience
Social Media Marketing
CRKT / SALES & MARKETING COORDINATOR FEBUARY, 02/2015 to Current Columbia River Knife & Tool – Tualatin, OR
Market products by developing and implementing marketing and advertising campaigns; tracking sales data; planning meetings and trade shows; maintaining databases, and preparing reports.
Support sales staff by providing sales data, market trends, forecasts, account analyses, new product information, and relaying customer services requests.
Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
CRKT / INSIDE SALES, 08/2013 to 01/2015 Columbia River Knife & Tool – Tualatin, OR
Excellent customer service skills and ability to build relationships with customers.
Knowledgeable sales and marketing professional with trade show experience.
Conflict resolution, customer satisfaction and multi-tasking in a fast paced environment.
Assist with trade show preparation, process show orders and travel to work trade shows as needed.
Answer all incoming calls from prospective and existing customers promptly and politely.
Manage customer expectations and satisfaction against varying client quality requirements.
Investigate and troubleshoot customer service issues.
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Managed a portfolio of Three accounts that generated $3M in sales.
Loan Officer , 08/2012 to 04/2013 US Bank – Portland, OR
Responsible for assessing and handling customers' banking needs, obtaining and processing customer/account information and selling bank deposit and loan products and services.
Established procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping.
Reconciled debit reports, margin reports and trade settlement reports to reach in-house goals and objectives.
Used investment instruments in complex option hedging strategies and trading scenarios, including fixed income and equity securities.
Assessed clients' financial situations to develop strategic financial planning solutions.
Sales Trainee , 07/2011 to 06/2012 North Coast Electric – Portland, OR
The Sales Trainee Program was a 71-week program designed to educate, develop and retain talented and driven Sales Trainees for the company's growth.
I acquired extensive product knowledge, while gaining valuable industry experience.
Excelled in an accelerated program, becoming proficient in multiple operational and sales tasks and responsibilities.
Gained in depth knowledge in counter sales, inside sales, outside sales, projects, purchasing, and operations for both small and large company service centers.
Graduated the EPIC program, becoming a valued source of knowledge in the electrical industry.
Bachelor of Science: Communications , 2010 Portland State University - Portland, OR
Recipient of full athletic Scholarship
COMMUNITY INVOLVEMENT & PERSONAL Youth trainer and mentor for E-Force sports performance company, marketing coordinator Volunteer for EAP "Elite Athletic Performance" coach and guest speaker Portland State youth football camps, coach and counselor Hobbies include family activities, hiking, fishing, coaching, golfing, traveling and cooking