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Critical Facility Manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Consummate facility manager with demonstrated accomplishments in facilities, solid experience in prioritizing and planning projects effectively and efficiently.  20 plus years in facilities maintenance, management and operations with strong team building and relationship building skills.  Managed a data center with a team of 35 with minimal turnover and with a high job satisfaction of the team.  Looking to make an impact as a Facilities Manager in an authentic and forward-thinking organization.

Skills
  • Strong employee management and resource allocation skills
  • Designing, fabricating and installing HVAC systems
  • Outstanding people skills
  • Experience in CMMS management
  • Diagnose and repair malfunctions in heating, cooling, electrical, refrigeration and alarm systems.
  • Provide excellent customer service
  • Capable of managing all facilities efficiently – Well-versed with project management activities, time management and team leadership.
Experience
Data Center Lead Engineer, 10/2017 to Current
TruelieveVenice, FL,

Responsibilities include maintaining and repairing data center critical systems to ensure 100% uptime for power, cooling and customer data.  Systems include cooling - (rooftop units, air handling units, chillers, exhaust systems, DX cooling and computer room air conditioning), generators, UPS systems, automatic transfer switches, and power distribution for server racks.  Provide vendor escort and procedure writing to ensure proper risk mitigation and safety steps are followed. 

HVAC Technician, 12/2016 to 10/2017
FacebookPapillion, NE,

Maintain, troubleshoot, and repair of HVAC systems, electrical systems, refrigeration systems, and plumbing. Test and analyze indoor air quality. Inspect and report issues with construction. Performed monthly preventive maintenance on various electrical and mechanical equipment and fire and burglar detection systems. Monitor and maintain DDC building automation system.

Critical Facility Manager, 11/2014 to 10/2016
TruelieveWest Palm Beach, FL,

Operate and maintained site to assure 100% uptime to customers for facilities services with emphasis on emergency response and risk mitigation.

Developed and managed an $11 million annual budget, including maintenance, new projects, staffing and operation consumables.

Managed CMMS program for maintenance and repair activities including PM monitoring and monthly reporting.

Administration of 3rd party vendors including service agreements, scheduling, procedure and process development.

Provide safety training and programs to establish a culture of safe work practices of every maintenance and repair staff, contractor, and employee.

Managed and maintained an ongoing training program using a PQS program and onsite system specific vendor training.

Managed and scheduled raised floor work:  RPP retrofit, whip installs,  rack installs and decommissioning, de-energizing and energizing of server racks.

Managed SLAs and monitored KPI metrics with monthly reporting and quarterly business reviews with local and regional management of Microsoft and Schneider Electric.

Senior Critical Facilities Technician, 11/2011 to 11/2014
Diebold CorpIndianapolis, IN,

Responsible for monitoring overall operation, maintenance, and modification of all data center building systems including: mechanical (HVAC, computer room air conditioners, heat wheel recovery units, refrigeration), electrical (including UPS, DC battery systems, SSPDU, generators, transfer switches and switchgear), fire detection and suppression, lighting, temperature control systems and building automation system.

Maintain effective communication with all external and internal customers and vendors.

Tracking and trending operational characteristics.

Escort and monitor vendors and contractors to assure proper safety and operating procedures are followed.

Responsible for writing procedures including method of procedure, standard operating procedures and emergency operating procedures.

Respond to emergency situations with electrical and cooling issues and assure facility is always in an N + 1 level.

Owner/operator Service Technician, 03/1997 to 08/2003
The Kraft Heinz CompanyNorthgate, WA,

Service and repair of heating, air conditioning, refrigeration and electrical systems. Design, fabricate and install heating and cooling systems for residential retrofit and new construction and commercial applications, including ductwork, electrical wiring, venting and gas piping. Prepared heat load calculations and bids for new construction projects.

HVAC Technician, 01/1996 to 11/2011
Moses Lake School DistrictCity, STATE,

Maintain, troubleshoot, and repair of HVAC systems, electrical systems, refrigeration systems, and plumbing. Test and analyze indoor air quality. Inspect and report issues with construction. Performed monthly preventive maintenance on various electrical and mechanical equipment and fire and burglar detection systems. Monitor and maintain DDC building automation system.

Service technician, 03/1994 to 02/1996
Basin RefrigerationCity, STATE,

Perform service and maintenance on heating, cooling, and refrigeration equipment, including troubleshooting electrical and mechanical systems.

Electronic Technician, 04/1988 to 01/1994
Sunstrand Data ControlCity, STATE,

Duties included testing and troubleshooting PC boards and completed cockpit voice recorders, ground proximity computers and flight data recorders to component level.

Education
Associate of Science: Electrical Engineering, Expected in 1987
ITT Technical Institute - Spokane, WA
GPA:

Areas of study: Digital and analog circuitry, AM/FM communications, lasers, process control systems, computer programming and operation, troubleshooting and circuit analysis. Courses also taken in public relations, physics and technical communications.

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Resume Overview

School Attended

  • ITT Technical Institute

Job Titles Held:

  • Data Center Lead Engineer
  • HVAC Technician
  • Critical Facility Manager
  • Senior Critical Facilities Technician
  • Owner/operator Service Technician
  • HVAC Technician
  • Service technician
  • Electronic Technician

Degrees

  • Associate of Science

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