After graduating with a Bachelor's Degree in Psychology in 2015, I have been employed in the Human Services field, for the last 6.5 years, including a few roles that were comparable to that of a Social worker. I am eager to advance my career, with my long term goal to be a LCMSW, to further my ability to help others.
Accomplishments
Supervised a team of 7 Crisis Clinicians.
Assisted in the development and implemeedt a new program to help bridge the gap in social barriers with high utilizer patients in a local emergency room, with the goal to decrease visits.
Recorded a 23% YOY decrease in super-utilizer visits within the first year of implementation of MAX series program.
Spearheaded the development and implementation of a new 24-7 Crisis Service Hotline, in order to better support clients in the local community.
Skills
Enthusiastic, creative, and eager to assume increased responsibility
Exceptional communicator
Proven Self-Starter
Exemplary organizational & time management skills
Coaching
Leadership
Teambuilding
Self-motivated professional
Supervision
Critical thinking
Flexible & Adaptable
Organization and Time management
Skills
Enthusiastic, creative, and eager to assume increased responsibility:
Exceptional communicator:
Proven Self-Starter:
Exemplary organizational & time management skills:
Coaching:
Leadership:
Teambuilding
:
Self-motivated professional
:
Supervision
:
Critical thinking
:
Flexible & Adaptable
:
Organization and Time management
:
Work History
Crisis Lead Clinician, 10/2020 to 02/2021 Addus Homecare Corporation – Glendale, OR,
Developed department policies, processes, and procedures, which motivated staff and resulted in increased efficiencies, outreach & engagement.
Actively supervised and provided support to seven (7) Crisis Clinicians, who interacted daily with clients to provide crisis support and intervention.
Spearheaded the development and implementation of a new 24-7 Crisis Hotline Service, in order to better support clients in the local community.
Regularly resolved critical issues in a time-sensitive environment through proven analytical and interpersonal skills.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organized workflows to meet any daily demand.
Community Resource Advocate, 11/2017 to 10/2020 Addus Homecare Corporation – Grand Haven, MI,
Facilitate monthly discussions involving management and multiple community agencies to proactively develop efficient and effective cost-saving strategies.
Drive coordinated dialogue and bridge communications between providers, patients, and physicians to assist all participants through the continuum of services identified in a well-developed approach.
Identify, assess, council, and educate individuals about alternative resources that provide needed supports.
Continually directed, developed and motivated patients as well as “Coaching Up” to staff regarding individualized strategic programs to ensure follow-through and improve success rates.
Constantly monitored activity effectiveness to maximize results and ensure quality care.
Recorded a 23% YOY decrease in super-utilizer visits within the first year.
Worked with clients to improve life choices and maximize benefits of programs.
Medicaid Service Coordinator, 06/2016 to 11/2017 Residential Resources Inc. – City, STATE,
Managed a caseload of approximately 30 clients.
Developed and maintained detailed ISPs designed to meet the needs of individuals with developmental disabilities, TBI’s, mental illnesses, behavioral issues, and/or those at risk for nursing home placements.
Assisted individuals with developmental disabilities and their families to gain access to services, resources, and supports in the community.
Provided service and resource assistance include medical, social service linkage, advocacy, school placement, recreation, respite, vocational, and any other service an individual need.
Provided Medicaid Service Coordination service to eligible individuals as per Medicaid regulations and guidelines; including intake, assessment, service planning, linkage, referral and follow up.
Research dand determined eligibeility for Medicaid services.
Medicaid Service Coordinator, 12/2013 to 06/2016 Advocacy And Resource Center – City, STATE,
Managed a caseload of approximately 30 clients.
Developed & maintained ISPs designed to meet the needs of individuals.
Actively assisted individuals with developmental disabilities and their families to gain access to services, resources, and supports in the community to enhance and their overall quality of life.
Monitored Individual’s health and safety needs.
Worked with medical teams, patients and families to implement effective treatment plans.
Education
Associate of Science: Psychobiology, Expected in 05/2015 SUNY College At Plattsburgh - Plattsburgh, NY GPA:
Member of Psi Chi International Honor Society in Psychology
Associate of Arts: Liberal Arts And General Studies, Expected in 05/2013 North Country Community College - Malone, NY, GPA:
Dean's List (2011)
Associate of Arts: Liberal Arts And General Studies, Expected in 2011 Clinton Community College - Plattsburgh, NY GPA:
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