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criminal investigator resume example with 17 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Previously served as an accomplished Security Investigations Manager for the Bellagio Resort and Casino.  During my six years in this role, I facilitated numerous successful investigations into criminal activity impacting the Bellagio. These cases include employee embezzlement, grand larceny, fraud, financial crimes, and numerous robberies. Presently, I am a Criminal Investigator Supervisor for the Nevada Attorney General's Office.  I am responsible for a variety of cases to include surveillance and undercover operations to locate missing children, public integrity cases, financial fraud, consumer fraud, mortgage fraud, and agency assists.  I have conducted numerous arrests, search warrants, telephonic search warrants, and have experience testifying in court.

Highlights
  • Knowledge of various computer programs and casino systems, camera tracking and surveillance equipment. Strong skill set in verbal and written communication. Trained in the Reid Technique of interviewing and interrogation as well as D.D.E.R. (detecting deception and eliciting responses).
  • ​TACMED Training Certification

  • Graduate of MGM Resorts International Executive Mentoring Program and Silver State Law Enforcement Academy
  • Silver State Law Enforcement Academy Valedictorian and Leadership Award
  • Certified PSTO Trainer (Public Safety Training Officer)
  • Will attend FBI Firearm Instructor School
Education
University of Nevada Las Vegas Las Vegas, Nevada Expected in 2011 Bachelor of Arts : English - GPA :

Coursework includes: speech and communication, analysis and comparison, with an emphasis in reading and writing abilities.

Accomplishments

Responsible for the investigation into millions of dollars in theft from the Bellagio Resort and Casino, Bellagio Supervisor in the Spotlight Nominee, Bellagio Employee of the Year Nominee, Investigations Instructor for MGM Resorts International Corporate Academy, Graduate of the Silver State Law Enforcement Academy where I held the rank of Class Sergeant and was awarded the Valedictorian and Leadership Awards, Supervisory Investigator and Trainer for the Nevada Office of the Attorney General's Fraud Unit

Experience
Department Of Veterans Affairs - Criminal Investigator Supervisor
Gladstone, MI, 07/2018 - Current
Responsible for leading a team of three Criminal Investigators, four Compliance Investigators and an Administrative Assistant.  Provide case assistance, oversight, and leadership to this team within the General Fraud Unit. 
State Of Delaware - Criminal Investigator
Delaware City, DE, 01/2017 - 07/2018
Responsible for the investigation of a diverse number of criminal investigations to include but not limited to mortgage fraud, physicians practicing without a license, embezzlement, money laundering, agency assists, timeshare fraud, and public corruption.  I have received training in undercover operations, pharmacy investigations, drug diversion, interview techniques, and other areas.  I have worked as an undercover officer in a medical facility and also have coordinated with confidential informants on my cases.  I am actively involved in performing numerous surveillance operations for a vast number of cases to include missing children investigations.
 
Glaxosmithkline - Management Analyst II
Peoria, IL, 07/2016 - 01/2017
Responsible for investigating a multitude of cases involving suspected fraud, waste, and abuse impacting Nevada Medicaid.  Casework involved in depth financial analysis of billing claims and provider history.  I served as an Alternate Provider Type Coordinator for a variety of Medicaid provider types to include Pharmacy for the State of Nevada.  In this capacity, I provided guidance to other Management Analysts and aided in directing appropriate action on casework.  Casework often involved interaction with the Medicaid Fraud Control Unit for potential criminal investigative referrals.
Chumash Casino - Security Investigations Manager
Santa Ynez, CA, 01/2013 - 07/2016

Oversee the Security investigation of all hotel/casino fraud or misconduct impacting the Bellagio. Responsible for coordination with department heads and law enforcement to facilitate the investigative process. Structure investigations for the Bellagio and manage a team of Security Investigators. Conduct research/report writing for various types of fraud, embezzlement, and misconduct. Track patterns of criminal activity, identify suspects, and assess vulnerabilities.

Snowbird Ski And Summer Resort - Security Investigations Supervisor
Snowbird Ski And Summer Resort, UT, 04/2012 - 2013

Served as a point of contact for various departments and law enforcement personnel. Responsible for supervising a staff of Security Investigators and ensuring that crimes against the Bellagio were properly documented, suspects identified, video retained, and prosecution requested.

Bellagio Resort And Casino - Security Investigator
City, STATE, 2010 - 03/2012

Conducted research/report writing for various types of fraud, embezzlement, and misconduct. Plain clothes monitoring of various activities within the hotel/casino. Conducted citizen's arrests, Metro Summons in Lieu of Arrests, Incident Crime Reports, and Voluntary Statements. Coordinated with the Legal Department for subpoena records and assisted law enforcement with any requested information.

Bellagio Resort And Casino - Ticket Office Supervisor
City, STATE, 05/2006 - 2010

Managed the daily operations of the award-winning “O” by Cirque du Soleil. Oversaw nightly occupancy, ticket sales, guest relations, and supervised a staff of Ticket Office Cashiers. Responsible for researching any accounting discrepancies related to cashiers. Uncovered a wide variety of illegal ticket sales through "ticket scalping" and fraud. Subsequently implemented a "blacklist" system within the department.

Bellagio Resort And Casino - Ticket Office Cashier/Head Cashier
City, STATE, 03/2004 - 05/2006

Assisted the Ticket Office Supervisor with inputting reservations and addressing guest disputes. Handled multiple line phone calls and coordinated with Casino Marketing contacts to reserve seats for invited guests. Monitored seating availability and provided upgraded seating to patrons when necessary.

Professional Affiliations

Member of the International Association of Financial Crimes Investigators, N.A.D.D.I. National Association of Drug Diversion Investigators) and J.C.A.R.D. Task Force with F.B.I. (Joint Child Abduction Rapid Deployment Team for Southern Nevada) 

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Resume Overview

School Attended

  • University of Nevada Las Vegas

Job Titles Held:

  • Criminal Investigator Supervisor
  • Criminal Investigator
  • Management Analyst II
  • Security Investigations Manager
  • Security Investigations Supervisor
  • Security Investigator
  • Ticket Office Supervisor
  • Ticket Office Cashier/Head Cashier

Degrees

  • Bachelor of Arts

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