Am a young professional with a dedicated, go-getting personality. Eleven years of work experience in
customer service/relations, but am looking to enter the field of Criminal Justice. Am a fast, eager learner
who welcomes new experiences, and am ready to tackle new job opportunities. I enjoy a challenging
and rewarding work environment that will test my analytical and critical thinking skills.
Academic Accomplishments/ Goals
Graduated Summa Cum Laude.
Consistently made academic honors every semester of my
Am a member of Tau Sigma National Honors Society.
Nominated as an inductee into the Hilbert College Graduates of
Distinction based on scholarship, participation and leadership, and the
values of compassion, integrity, respect, vision and service.Currently a finalist to receive the Woman of the Year Award and Hilbert
06/2016 to 08/2016
Criminal InternAttorney General's Office － Buffalo, NY
Assisted in political corruption investigations.
Worked directly under attorneys and analysts, assisting them with different
tasks and projects.
Created and organized financial reports, bank account reports and
spreadsheets to be analyzed in regards to certain investigations.
Conducted research in regards to investigation.
Handled highly confidential information.
Attended court trials.
03/2017 to Current
Transaction Capture Analyst Citi Group － Buffalo, NY
Provide day to day
operational support for Global Securitized Markets Business acting as an
intermediary between Internal/External clients and other support functions.
Validate corporate, government and international transactions in product
processors, risk, pnl and vendor applications.
Monitor, investigation and drive remediation of trade exceptions
partnering with colleagues in the business and other support functions
(Compliance, Product Control, Technology, etc).
Continuously identify, assess and improve the front to back trade life
cycle flow and collaborate with colleagues to improve accordingly.
Create MIS and other ad reports for the business on regular basis.
10/2014 to 03/2017
Bartender/ Events worker(716) Food and Sport-HARBORCENTER － Buffalo, NY
Responsible for delivering exceptional customer service
in a timely manner.
Ability to work in a very fast paced environment.
Multi-tasking. Ability to work under stressful conditions.
Being able to work as a team, and communicate is a
Responsible for large amounts of money.
Worked large scale events for the Buffalo
04/2009 to 10/2014
Events Coordinator Kevins Catering － Buffalo, NY
Planned/coordinated/produced many different types of
Key points of the job included customer
service/communication skills/secretarial and administrative duties.
Coordinated event logistics such as staffing, menu
selection, decor, timelines, set-up and break down.Attention to detail.Fast paced- challenging work environment. Responsible for the knowledge and selling of product
packages, prices and services.
Worked with software programs such as Microsoft office,
Excel, PowerPoint, and Word.
Responsible for several managerial duties including
producing invoices using spreadsheets and computer programs, collecting
payments and funds, receiving and sending mail, creative thinking and menu
design, calling in payroll, scheduling/booking parties and events in the
computer, inventory of products, keeping in communication with customers.
Bachelor of Science: Forensic Science/Criminal JusticeHilbert College － Hamburg, NY, USAForensic Science/CS Investigation
Associate of Science: Criminal JusticeErie Community College － Williamsville, NY, USACriminal Justice
Real Estate AgentWNY School of Real Estate － Buffalo, NY, USA
Attention to detail
Written and verbal communication
Strong organizational and and prioritization skills
Working independently and in a fast-paced environment